Frequently Asked Questions
About Epic Cleantec & Company Mission
What is Epic Cleantec and what does the company do?
Epic Cleantec is a company dedicated to redefining traditional water management practices by providing innovative onsite water reuse solutions for buildings and communities. Their mission is to shift the paradigm of water treatment, addressing the challenge of sustainable water and wastewater management in an urbanizing world. Epic Cleantec enables buildings to recycle up to 95% of their water by transforming wastewater into clean water, renewable energy, and soil products. Source
What is the primary purpose of Epic Cleantec's products?
The primary purpose of Epic Cleantec's products is to enable onsite water reuse for buildings and communities, creating a circular water economy where wastewater is transformed into clean water, renewable energy, and soil products. This approach addresses water scarcity, rising utility costs, aging infrastructure, and sustainability goals. Source
Who is the target audience for Epic Cleantec's solutions?
Epic Cleantec's solutions are designed for real estate developers, property owners, architects, engineers, and sustainability consultants. Industries served include community-scale developments, corporate office campuses, hotels and resorts, real estate developments, wineries, breweries, distilleries, stadiums, higher education institutions, and data centers. Source
What industries are represented in Epic Cleantec's case studies?
Epic Cleantec's case studies cover commercial real estate, residential real estate, hospitality, mixed-use developments, and community-scale developments. Projects include Salesforce Tower, The Brady, Waldorf Astoria Beverly Hills, Chorus, Park Habitat, and more. Source
Products, Features & Capabilities
What products and services does Epic Cleantec offer?
Epic Cleantec offers onsite water reuse systems, soil amendments (upcycling wastewater organics into nutrient-rich soil products), wastewater heat recovery, operations and maintenance (O&M) services, and end-to-end project support including design, permitting, installation, and ongoing system operations. Source
What are the key features and benefits of Epic Cleantec's solutions?
Key features include high water recycling efficiency (up to 95%), modular and scalable design (1,000–30,000 gallons/day), compact footprint, energy efficiency, full automation, customizable components, and comprehensive end-to-end services. Benefits include cost savings, enhanced sustainability, ESG alignment, and operational efficiency. Source
How does Epic Cleantec's onsite water reuse system work?
Epic Cleantec's onsite water reuse systems recycle up to 95% of wastewater, transforming it into clean water for non-potable uses, renewable energy, and soil products. The systems are modular, scalable, and fully automated, with customizable components to fit project needs. Source
What is the OneWater system?
The OneWater system is Epic Cleantec's flagship water reuse solution, capable of recycling blackwater, greywater, rainwater, and condensate. It is modular, scalable, and designed for integration into a variety of building types. Source
Does Epic Cleantec offer soil amendment products?
Yes, Epic Cleantec upcycles wastewater organics into nutrient-rich soil products, contributing to a circular economy and supporting sustainability goals. Source
What is Epic Cleantec's wastewater heat recovery solution?
Epic Cleantec's wastewater heat recovery solution captures heat from wastewater to improve energy efficiency in buildings, reducing operational costs and environmental impact. Source
What operations and maintenance services does Epic Cleantec provide?
Epic Cleantec offers comprehensive operations and maintenance (O&M) services, including regular onsite visits, preventative maintenance, and 24/7 support to ensure efficient system performance. Source
What technical documentation is available for Epic Cleantec's products?
Epic Cleantec provides spec sheets and Revit files for the OneWater system, a technology overview, integration considerations, and free project assessments with preliminary equipment lists and dimensions. These resources are available on their website. Source
What integration requirements should be considered for Epic Cleantec's systems?
Integration requirements include three-way valves for diversion, sufficient storage, waterproofing, safety showers, operator/lab sinks, foul air treatment, high-speed internet, leak detection, and ongoing operations and maintenance. Source
Use Cases, Success Stories & Industries
Who are some of Epic Cleantec's customers?
Epic Cleantec is trusted by organizations such as Salesforce, Crescent Heights, Forge Development Partners, The Green Cities Company, Greython, Iron Mechanical, JWM, Kobayashi Group, Pūlama Lānaʻi, Related Companies, Sentral, SOM, Southland Industries, Stockdale Capital Partners, Strada, Tālo Management Group, Westbank, and LAXWA. Source
Can you share specific case studies or success stories?
Yes. Examples include Salesforce Tower (30,000 GPD system recycling blackwater, rainwater, and condensate), The Brady (residential, 6,000+ gallons/day, 7K annual savings), Campus at Horton (8.7 million gallons/year recycled), Kuilei Place (8.5 million gallons/year greywater), Waldorf Astoria Beverly Hills (438,000 gallons/year for landscaping), and Chorus (end-to-end O&M for greywater reuse). Source
What business impact can customers expect from using Epic Cleantec's products?
Customers can expect cost savings (ROI in 3–7 years), enhanced sustainability profiles (LEED, Living Building Challenge), ESG alignment, operational efficiency, reduced environmental footprint, and resilience to water scarcity. Source
What problems does Epic Cleantec solve for its customers?
Epic Cleantec addresses water scarcity, rising utility costs, aging infrastructure, sustainability goals, environmental impact, and operational efficiency by enabling buildings to recycle up to 95% of their water and recover resources from wastewater. Source
What pain points do Epic Cleantec's customers typically face?
Common pain points include water scarcity, rising water and sewer utility costs, aging municipal infrastructure, the need to meet sustainability certifications, environmental concerns, and the operational burden of managing water systems. Source
What are some specific use cases for Epic Cleantec's solutions?
Use cases include real estate developments (cost savings, ROI, ESG alignment), community-scale developments (sustainability, utility cost reduction), universities (water resilience, sustainability), and wineries/breweries/distilleries (reliable supply during drought, reduced impact, business expansion). Source
How does Epic Cleantec help with sustainability certifications?
Epic Cleantec's solutions help clients meet sustainability certifications such as LEED and the Living Building Challenge by providing innovative water reuse and resource recovery systems that reduce environmental impact and support green building standards. Source
How does Epic Cleantec support ESG (Environmental, Social, Governance) goals?
Epic Cleantec's systems help clients align with ESG obligations by reducing water consumption, lowering utility costs, and supporting sustainability initiatives, which are increasingly important for attracting tenants, investors, and customers. Source
Implementation, Support & Technical Requirements
How long does it take to implement Epic Cleantec's solutions?
The implementation timeline varies by project complexity, but Epic Cleantec's process is designed to be simple and efficient. Clients can start with no upfront costs, and the company provides end-to-end support from data collection to installation. Source
What is required to get started with Epic Cleantec?
To get started, clients provide three years of financial information, one year of water usage and rate data, and a review of corporation details. Epic Cleantec then establishes a Water Memorandum of Understanding (MOU) and coordinates the project. Source
What support does Epic Cleantec provide during and after installation?
Epic Cleantec provides end-to-end project support, including design, permitting, installation, and ongoing operations and maintenance, ensuring seamless implementation and long-term system performance. Source
What technical resources are available for architects and engineers?
Architects and engineers can access spec sheets, Revit files, technology overviews, and integration guides for Epic Cleantec's systems. Free project assessments are also available. Source
How does Epic Cleantec ensure system reliability and performance?
Epic Cleantec's systems are fully automated, energy efficient, and include customizable components. The company provides comprehensive operations and maintenance services to ensure reliable, efficient, and sustainable performance. Source
What are the integration considerations for the OneWater Rain system?
Integration considerations for the OneWater Rain system include upstream diversion for O&M flexibility, sufficient storage, waterproofing, local operator/lab sink, high-speed internet, room drainage, and day tanks for serving multiple reuse types. Source
How does Epic Cleantec handle ongoing operations and maintenance?
Epic Cleantec provides regular onsite visits, preventative maintenance, and 24/7 support as part of its comprehensive O&M services to ensure optimal system performance. Source
Competition & Differentiation
How does Epic Cleantec compare to other water reuse solutions?
Epic Cleantec stands out with modular and scalable design (1,000–30,000 gallons/day), compact footprint, energy efficiency, full automation, customizable components, and end-to-end services. These features make it suitable for a wide range of projects and industries. Source
Why should a customer choose Epic Cleantec over alternatives?
Customers should choose Epic Cleantec for its proven track record (Salesforce Tower, Waldorf Astoria Beverly Hills), high water recycling efficiency, cost savings (ROI in 3–7 years), sustainability certification support, ESG alignment, and comprehensive project support. Source
What makes Epic Cleantec's solutions unique in the market?
Epic Cleantec's solutions are unique due to their modular and scalable design, compact footprint, energy efficiency, full automation, customizable components, and comprehensive end-to-end services, making them adaptable to a wide range of building types and industries. Source
Are there different advantages for different types of users?
Yes. Real estate developers benefit from cost savings and ESG alignment; community-scale developments gain sustainability and cost reduction; universities achieve water resilience; and wineries/breweries/distilleries secure reliable supply and reduced impact. Source
What specific features put Epic Cleantec ahead of the competition?
Features include modular/scalable design, compact footprint, energy efficiency, full automation, customizable components, and comprehensive end-to-end services. These enable high water recycling rates, cost savings, and support for sustainability certifications. Source
How does Epic Cleantec's modular design benefit customers?
The modular design allows Epic Cleantec's systems to be adapted to any building scale, processing flows from 1,000 to 30,000 gallons per day, making them suitable for projects of varying sizes and future expansion. Source
What is the track record of Epic Cleantec's solutions?
Epic Cleantec's solutions have been implemented in high-profile projects such as Salesforce Tower and Waldorf Astoria Beverly Hills, demonstrating effectiveness and reliability across commercial, residential, hospitality, and community-scale developments. Source
