Frequently Asked Questions

Product Information & Technology

What is Epic Cleantec's wastewater heat recovery solution?

Epic Cleantec's wastewater heat recovery solution is an energy-efficient system that captures heat energy from wastewater generated by showers, handwashing, dishwashing, and laundry. This technology uses double-walled heat exchangers to transfer heat from wastewater to incoming municipal water, helping buildings lower their hot water energy demand and operational costs. Learn more.

How does Epic Cleantec's wastewater heat recovery technology work?

The system uses double-walled heat exchangers to prevent cross-contamination between wastewater and the building water supply. In a typical apartment building, wastewater is stored at around 80°F. The heat exchanger transfers this heat to incoming municipal water (usually 55–65°F), raising its temperature and reducing the energy needed for heating. This process can lower hot water energy demands by up to 30% in some conditions.

Can Epic Cleantec's wastewater heat recovery system be integrated with other solutions?

Yes, Epic Cleantec's wastewater heat recovery system can be used as a standalone product or coupled with their onsite water reuse technology for full resource recovery. This integration enables buildings to maximize both water and energy savings. Learn more about our technology.

What is the typical temperature of wastewater used in heat recovery?

In a typical apartment building, raw wastewater is stored at around 80 degrees Fahrenheit, which provides substantial heat energy for recovery and reuse.

How much energy can be extracted from wastewater using Epic Cleantec's system?

Epic Cleantec's system can extract up to 24 kW per 1,000 gallons of wastewater processed, providing significant energy savings for buildings.

Is the system fully automated?

Yes, Epic Cleantec's wastewater heat recovery system is fully automated, maximizing system uptime and reducing operational cost burden for building owners.

How is the system installed in buildings?

The wastewater heat recovery system is skid-mounted, making it easy to install and incorporate into new or existing buildings.

What is the impact of wastewater heat recovery on building energy demand?

Implementing wastewater heat recovery can reduce a building's energy demand for hot water by up to 30%, resulting in lower operational costs and improved sustainability.

Does the system prevent cross-contamination between wastewater and building water supply?

Yes, Epic Cleantec's system uses double-walled heat exchangers to ensure there is no cross-contamination between wastewater and the building water supply.

Can the system be monitored remotely?

Yes, when integrated with Epic's OneWater™ system, the wastewater heat recovery solution can be monitored via a single control panel with SCADA monitoring and data access, enabling remote oversight and performance tracking.

Use Cases & Benefits

What types of buildings benefit most from wastewater heat recovery?

Any building with hot water fixtures can utilize wastewater heat recovery. The biggest economic benefits are seen in multifamily residential buildings, hotels, student housing, sporting/event venues, and wineries. Learn more.

How does wastewater heat recovery contribute to sustainability?

Wastewater heat recovery reduces energy demand, lowers operational costs, and decreases reliance on centralized infrastructure. By capturing and reusing heat energy, buildings become more energy-efficient and reduce their carbon footprint.

What operational cost savings can be expected?

Buildings implementing Epic Cleantec's wastewater heat recovery can save on both water and energy costs, insulate against rising utility costs, and reduce reliance on overburdened centralized infrastructure. Reducing hot water energy demand by up to 30% can translate to substantial savings.

How does wastewater heat recovery help with rising utility costs?

By reducing reliance on municipal water supplies and lowering energy demand, Epic Cleantec's solution helps insulate buildings from rising water and energy utility costs, which have outpaced inflation by nearly 300% over the last two decades. Source.

Can wastewater heat recovery help achieve sustainability certifications?

Yes, Epic Cleantec's solutions support clients in meeting sustainability certifications such as LEED and the Living Building Challenge by improving energy efficiency and reducing environmental impact. Source.

What industries are represented in Epic Cleantec's case studies?

Epic Cleantec's case studies span commercial real estate, residential real estate, hospitality, mixed-use developments, and community-scale developments. Examples include Salesforce Tower, The Brady, Waldorf Astoria Beverly Hills, Chorus, and Park Habitat. See projects.

Can you share specific case studies of customers using Epic Cleantec's solutions?

Yes, Epic Cleantec has implemented its solutions in projects like Salesforce Tower (San Francisco), The Brady (San Francisco), Campus at Horton (San Diego), Kuilei Place (Honolulu), Waldorf Astoria Beverly Hills, and Chorus (San Francisco). These projects demonstrate significant water and energy savings and support sustainability goals. See case studies.

Who are some of Epic Cleantec's customers?

Epic Cleantec is trusted by organizations such as Commercial Plumbing Inc., Crescent Heights, Forge Development Partners, The Green Cities Company, Greython, Iron Mechanical, JWM, Kobayashi Group, Pūlama Lānaʻi, Related Companies, Salesforce, Sentral, Skidmore, Owings & Merrill (SOM), Southland Industries, Stockdale Capital Partners, Strada, Tālo Management Group, Westbank, and LAXWA. See customer list.

What business impact can customers expect from using Epic Cleantec's solutions?

Customers can expect cost savings, enhanced sustainability profiles, alignment with ESG goals, operational efficiency, reduced environmental impact, and resilience to water scarcity. Many achieve ROI within 3–7 years. Source.

Who is the target audience for Epic Cleantec's products?

Epic Cleantec's solutions are designed for real estate developers, property owners, architects, engineers, sustainability consultants, and industries such as community-scale developments, corporate campuses, hotels, resorts, universities, wineries, breweries, distilleries, stadiums, and data centers. Learn more.

Features & Capabilities

What are the key features of Epic Cleantec's wastewater heat recovery system?

Key features include double-walled heat exchangers, up to 24 kW energy extraction per 1,000 gallons, integration with OneWater™ system for SCADA monitoring, full automation, skid-mounted installation, and the ability to reduce energy demand by up to 30%.

How does Epic Cleantec's solution compare to traditional water heating methods?

Epic Cleantec's wastewater heat recovery system captures and reuses heat energy that would otherwise be lost, reducing the energy required for water heating and lowering operational costs compared to traditional methods that discard heat down the drain.

Is the system modular and scalable?

Yes, Epic Cleantec's systems are modular and scalable, adaptable to any building scale, and can process flows ranging from 1,000 to 30,000 gallons per day.

Does Epic Cleantec offer end-to-end services for wastewater heat recovery?

Yes, Epic Cleantec provides comprehensive services including design, permitting, installation, and ongoing operations and maintenance to ensure seamless implementation and performance. Learn more.

What integration considerations are important for wastewater heat recovery systems?

Integration considerations include sufficient storage for equalization and treatment, waterproofing of tanks/cisterns, safety shower and operator/lab sink, foul air treatment, high-speed internet and remote viewing capabilities, leak detection, and room drainage capacity. See technical details.

Are technical resources available for Epic Cleantec's wastewater heat recovery system?

Yes, technical resources such as spec sheets and Revit files for the OneWater™ system are available for download on Epic Cleantec's website. Detailed technology overviews and integration considerations are also provided. Download technical docs.

What are the main pain points addressed by Epic Cleantec's wastewater heat recovery solution?

The solution addresses water scarcity, rising utility costs, aging infrastructure, sustainability goals, environmental impact, and operational efficiency. It enables buildings to recycle water and recover energy, reducing costs and improving reliability. Source.

How does Epic Cleantec's solution differ from similar products in the market?

Epic Cleantec's solution offers modular and scalable design, compact footprint, energy efficiency, full automation, customizable components, and end-to-end services. It is suitable for projects of varying sizes and industries, providing significant water and energy savings. Source.

Are there advantages for different types of users?

Yes, real estate developers benefit from cost savings and ROI, community-scale developments gain enhanced sustainability, universities achieve water resilience, and wineries/breweries enjoy reliable water supply and reduced environmental impact. Source.

Support & Implementation

How easy is it to start with Epic Cleantec's wastewater heat recovery solution?

Getting started is simple and efficient. Clients can begin without upfront costs and need to provide three years of financial information, one year of water usage and rate data, and a review of corporation details. Epic Cleantec establishes a Water Memorandum of Understanding (MOU) and provides end-to-end project support. Learn more.

What technical documentation is available for prospects?

Epic Cleantec offers spec sheets, Revit files, technology overviews, and integration guidelines for its wastewater heat recovery system. These resources can be downloaded from the website or requested via a free project assessment. Download docs.

Does Epic Cleantec provide ongoing operations and maintenance?

Yes, Epic Cleantec offers comprehensive operations and maintenance services, including regular onsite visits, preventative maintenance, and 24/7 support to ensure systems run efficiently. Learn more.

How long does it take to implement Epic Cleantec's wastewater heat recovery solution?

The exact timeline depends on project complexity, but Epic Cleantec's streamlined process and end-to-end support ensure efficient adoption and implementation. Learn more.

Is a free project assessment available?

Yes, Epic Cleantec offers a free project assessment to determine if wastewater heat recovery can lower operational costs for your building. Request assessment.

Recover and reuse heat energy with Epic Cleantec

Harness the power of wastewater to lower costs and conserve resources.

From showers, to handwashing, to dishwashing, and laundry, it’s estimated we send enough energy down our drains to power 30 million homes. Residential and commercial buildings account for 75% of the total U.S. electricity consumption and 13.3% of that consumption went toward heating water. It takes billions of kWh of energy to heat up water, but that water is typically used just once before being discarded down the drain, along with all the excess heat energy. Science tells us that heat is energy, so how can we use it to its full potential? The answer is wastewater heat recovery.

 

Image of street showing steam escaping from manhole
San Francisco city skyline

Capture heat energy at the building level for maximum impact

Lower your energy demand and reduce your project's carbon footprint.

Wastewater is a clean, renewable energy source. There is huge potential to create energy efficient buildings through the addition of a circular wastewater heat recovery system to lower the hot water energy demand. The key is to capture the heat energy within the wastewater while it’s still warm, which means capturing it at the building level. Reusing wastewater heat makes buildings more energy-efficient and is a third-generation renewable energy technology.

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Epic Cleantec wastewater heat recovery technology

How we collect and store energy for beneficial reuse in your building.

Epic Cleantec offers wastewater heat recovery options for the built environment. Our systems can be standalone products or coupled with our onsite water reuse technology for full resource recovery. Learn more about our technology.

The process uses double-walled heat exchangers that prevent any cross contamination between wastewater and the building water supply. In a typical apartment building, raw wastewater is stored around 80 degrees Fahrenheit. The heat exchanger utilizes the heat from the tank and transfers it to the incoming municipal city water, which is typically between 55 and 65 degrees. Raising the temperature of the incoming water supply even five degrees can have huge energy savings and can lower hot water energy demands by 30% in some conditions.

Heat recovery process

Lower operational costs and increase building performance

Implementing an onsite wastewater reuse system with heat recovery can enhance water recycling efforts, save on water and energy costs, insulate against rising utility costs, and reduce reliance on overburdened centralized infrastructure.

Any building with hot water fixtures can utilize wastewater heat recovery, however, projects that will see the biggest economic benefit are multifamily residential, hotels, student housing, sporting/event venues and wineries.

  • Extract up to 24 kW per 1,000 gallons of wastewater processed
  • Integrated into Epic’s OneWaterTM system for a single control panel with SCADA monitoring & data access
  • Fully automated, maximizing system uptime while reducing operational cost burden
  • Skid mounted system easily installed and incorporated into the building
  • Reduce energy demand by up to 30%
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