Frequently Asked Questions
Product Information
What is the Epic OneWater™ system and what does it do?
The Epic OneWater™ system is an onsite water recycling technology that can safely recycle up to 95% of a building’s wastewater. It produces three sustainable outputs: recycled water for non-potable uses (like cooling towers, toilet flushing, irrigation, or clothes washing), recovered energy from wastewater heat (used to preheat domestic hot water), and repurposed natural soil amendments for landscaping or gardens. Learn more.
How does the OneWater™ system work?
The OneWater™ system integrates various wastewater sources (greywater, blackwater, rainwater, stormwater, condensate, and foundation drainage) into a single management system. It uses prefiltration and equalization, biological treatment, membrane filtration (.04 micron pore diameter), and multiple disinfection steps (UV and chlorine) to produce highly purified water for non-potable reuse. It also supports heat recovery and soil amendment production. See technology details.
What is the OneWater™ Rain system?
The OneWater™ Rain system captures and treats rainwater and air conditioning condensate from buildings, repurposing them for non-potable uses such as toilet flushing, cooling, and irrigation. It is especially valuable in humid and hot climates where AC condensate provides a consistent year-round water supply. See OneWater Rain System.
What types of water sources can Epic Cleantec systems treat?
Epic Cleantec systems can treat greywater, blackwater, rainwater, stormwater, air conditioning condensate, and foundation drainage, integrating them into a single management system for maximum resource recovery. Learn more.
What are the main outputs of the OneWater™ system?
The main outputs are recycled water for non-potable applications, recovered energy from wastewater heat, and repurposed natural soil amendments for landscaping and gardens. See outputs.
How does Epic Cleantec ensure water safety and regulatory compliance?
The OneWater™ system uses a multi-barrier approach including ultrafiltration membranes (.04 micron), UV and chlorine disinfection, and meets disinfected tertiary reuse effluent standards. It complies with local and state public health regulations, and the O&M team monitors the system 24/7. See compliance details.
What is the Eco-Insights dashboard and how does it help?
The Eco-Insights dashboard is a built-in 21.5” capacitive touchscreen that provides fully automated reporting, system health monitoring, and real-time energy and water savings. Building owners and operators can manage their system remotely, reducing operational costs. See dashboard features.
How automated are Epic Cleantec’s systems?
Epic Cleantec’s systems are fully automated, with remote monitoring capabilities, safety alarms, and 24/7 operator response from the O&M team. Automated reports and dashboard customization are available for system health and utility savings. See automation details.
What are the physical specs and space requirements for Epic Cleantec systems?
Epic Cleantec systems occupy just a few parking spaces' worth of square footage and are designed to be the most space-efficient water reuse technology in the market. They can process flows ranging from 1,000 to 30,000 gallons per day. See specs.
How does Epic Cleantec help buildings achieve Net Zero Energy goals?
Epic Cleantec’s systems are designed to integrally treat wastewater and recover heat from the wastewater stream, recouping lost thermal energy and reducing building energy consumption. This supports Net Zero Energy goals and reduces operational costs. See impact.
What types of buildings and industries does Epic Cleantec serve?
Epic Cleantec serves commercial real estate, residential real estate, hospitality, mixed-use developments, and community-scale developments. Their solutions are implemented in office towers, hotels, residential buildings, and large-scale community projects. See case studies.
Who are some of Epic Cleantec’s customers?
Epic Cleantec is trusted by industry leaders such as Commercial Plumbing Inc., Crescent Heights, Forge Development Partners, The Green Cities Company, Greython, Iron Mechanical, JWM, Kobayashi Group, Pūlama Lānaʻi, Related Companies, Salesforce, Sentral, Skidmore, Owings & Merrill (SOM), Southland Industries, Stockdale Capital Partners, Strada, Tālo Management Group, Westbank, and LAXWA. See customer list.
Can you share specific case studies or success stories?
Epic Cleantec has implemented its systems in projects like Salesforce Tower (San Francisco, 30,000 GPD blackwater, rainwater, and condensate recovery), The Brady (San Francisco, 6,000 gallons daily, 7K annual utility savings), Campus at Horton (San Diego, 8.7 million gallons recycled annually), Kuilei Place (Honolulu, 8.5 million gallons greywater recycled per year), Waldorf Astoria Beverly Hills (438,000 gallons reused annually for landscaping), and Chorus (San Francisco, end-to-end O&M for onsite greywater reuse). See case studies.
What technical documentation is available for Epic Cleantec products?
Epic Cleantec offers spec sheets and Revit files for the OneWater™ system, available for download by submitting your information on their website. Detailed technology overviews and integration considerations are also provided. Download technical docs.
Features & Capabilities
What features does Epic Cleantec offer for water reuse?
Epic Cleantec offers onsite water reuse systems, soil amendments, wastewater heat recovery, operations and maintenance, and end-to-end project support. Their systems recycle up to 95% of wastewater, are modular and scalable, fully automated, energy efficient, and customizable for each project. See features.
How scalable are Epic Cleantec’s systems?
Epic Cleantec’s systems are modular and scalable, processing flows from 1,000 to 30,000 gallons per day. They are suitable for projects of varying sizes, from small residential buildings to large community developments. See scalability details.
What integration requirements should be considered for Epic Cleantec systems?
Integration requirements include a three-way valve for diversion, sufficient storage for equalization and treatment, waterproofing of tanks/cisterns, safety shower and operator/lab sink, foul air treatment, high-speed internet, leak detection, room drainage, and ongoing operations and maintenance. See integration details.
What are the key benefits of Epic Cleantec’s water reuse technology?
Key benefits include high water recycling efficiency (up to 95%), cost savings on water and sewer utilities, enhanced sustainability profile, alignment with ESG goals, reduced environmental impact, operational efficiency, and support for certifications like LEED and Living Building Challenge. See benefits.
How does Epic Cleantec’s technology support sustainability certifications?
Epic Cleantec’s solutions help clients meet sustainability certifications such as LEED and the Living Building Challenge by providing innovative water reuse and resource recovery systems that minimize environmental impact and promote a circular water economy. See sustainability details.
Use Cases & Benefits
Who can benefit from Epic Cleantec’s solutions?
Real estate developers, property owners, architects, engineers, sustainability consultants, community-scale developments, corporate office campuses, hotels and resorts, universities, wineries, breweries, distilleries, stadiums, and data centers can benefit from Epic Cleantec’s solutions. See who we serve.
What business impact can customers expect from using Epic Cleantec?
Customers can expect cost savings (ROI in 3-7 years), enhanced sustainability profile, alignment with ESG goals, operational efficiency, reduced environmental impact, and resilience to water scarcity. See business impact.
What pain points does Epic Cleantec address for customers?
Epic Cleantec addresses water scarcity, rising utility costs, aging infrastructure, sustainability goals, environmental impact, and operational efficiency. Their systems recycle up to 95% of water, reduce reliance on municipal supplies, and support certifications and ESG obligations. See pain points.
How does Epic Cleantec help with water scarcity and drought resilience?
Epic Cleantec’s technology enables buildings to recycle up to 95% of their water, creating a reliable and local water supply. This helps address water scarcity and provides resilience during droughts. See drought resilience.
How does Epic Cleantec help customers reduce utility costs?
By recycling up to 95% of wastewater onsite, Epic Cleantec’s systems significantly reduce reliance on municipal water supplies, leading to substantial savings on water and sewer utility costs. Many customers achieve ROI within 3-7 years. See cost savings.
Technical Requirements
What are the integration considerations for the OneWater™ Rain system?
Integration considerations include upstream diversion for maximum O&M flexibility, sufficient storage for rainwater capture, waterproofing of tanks/cisterns, local operator/lab sink and work table, high-speed internet, room drainage, and day tanks for serving multiple reuse types. See integration details.
How easy is it to start with Epic Cleantec?
Getting started is simple and efficient. Clients can begin without upfront costs. Required resources include three years of financial information, one year of water usage and rate data, and a review of corporation details. Epic Cleantec establishes a Water Memorandum of Understanding (MOU) and provides end-to-end support for design, permitting, and installation. See getting started.
What technical resources are available for project planning?
Epic Cleantec provides spec sheets, Revit files, technology overviews, integration guides, and free project assessments with preliminary equipment lists and dimensions. These resources help evaluate and implement solutions effectively. Request assessment.
Support & Implementation
What operations and maintenance services does Epic Cleantec provide?
Epic Cleantec offers comprehensive operations and maintenance (O&M) services, including regular onsite visits, preventative maintenance, 24/7 support, and remote monitoring. Their O&M team ensures systems run efficiently and reliably. See O&M services.
Does Epic Cleantec provide end-to-end project support?
Yes, Epic Cleantec provides end-to-end support including design, permitting, installation, and ongoing system operations. This ensures seamless implementation and maintenance for each project. See project support.
Competition & Comparison
How does Epic Cleantec compare to other water reuse solutions?
Epic Cleantec stands out with modular and scalable design, compact footprint, energy efficiency, full automation, customizable components, and end-to-end services. Their systems recycle up to 95% of wastewater and are trusted by leading organizations. See comparison.
What advantages does Epic Cleantec offer for different user segments?
Advantages include significant utility savings and ROI for real estate developers, enhanced sustainability for community-scale developments, scalable systems for universities, and reliable water supply for wineries, breweries, and distilleries. See segment advantages.