Frequently Asked Questions

Product Information

What is the Epic OneWater™ system and what does it do?

The Epic OneWater™ system is an onsite water recycling technology that can safely recycle up to 95% of a building’s wastewater. It produces three sustainable outputs: recycled water for non-potable uses (like cooling towers, toilet flushing, irrigation, or clothes washing), recovered energy from wastewater heat (used to preheat domestic hot water), and repurposed natural soil amendments for landscaping or gardens. Learn more.

How does the OneWater™ system work?

The OneWater™ system integrates various wastewater sources (greywater, blackwater, rainwater, stormwater, condensate, and foundation drainage) into a single management system. It uses prefiltration and equalization, biological treatment, membrane filtration (.04 micron pore diameter), and multiple disinfection steps (UV and chlorine) to produce highly purified water for non-potable reuse. It also supports heat recovery and soil amendment production. See technology details.

What is the OneWater™ Rain system?

The OneWater™ Rain system captures and treats rainwater and air conditioning condensate from buildings, repurposing them for non-potable uses such as toilet flushing, cooling, and irrigation. It is especially valuable in humid and hot climates where AC condensate provides a consistent year-round water supply. See OneWater Rain System.

What types of water sources can Epic Cleantec systems treat?

Epic Cleantec systems can treat greywater, blackwater, rainwater, stormwater, air conditioning condensate, and foundation drainage, integrating them into a single management system for maximum resource recovery. Learn more.

What are the main outputs of the OneWater™ system?

The main outputs are recycled water for non-potable applications, recovered energy from wastewater heat, and repurposed natural soil amendments for landscaping and gardens. See outputs.

How does Epic Cleantec ensure water safety and regulatory compliance?

The OneWater™ system uses a multi-barrier approach including ultrafiltration membranes (.04 micron), UV and chlorine disinfection, and meets disinfected tertiary reuse effluent standards. It complies with local and state public health regulations, and the O&M team monitors the system 24/7. See compliance details.

What is the Eco-Insights dashboard and how does it help?

The Eco-Insights dashboard is a built-in 21.5” capacitive touchscreen that provides fully automated reporting, system health monitoring, and real-time energy and water savings. Building owners and operators can manage their system remotely, reducing operational costs. See dashboard features.

How automated are Epic Cleantec’s systems?

Epic Cleantec’s systems are fully automated, with remote monitoring capabilities, safety alarms, and 24/7 operator response from the O&M team. Automated reports and dashboard customization are available for system health and utility savings. See automation details.

What are the physical specs and space requirements for Epic Cleantec systems?

Epic Cleantec systems occupy just a few parking spaces' worth of square footage and are designed to be the most space-efficient water reuse technology in the market. They can process flows ranging from 1,000 to 30,000 gallons per day. See specs.

How does Epic Cleantec help buildings achieve Net Zero Energy goals?

Epic Cleantec’s systems are designed to integrally treat wastewater and recover heat from the wastewater stream, recouping lost thermal energy and reducing building energy consumption. This supports Net Zero Energy goals and reduces operational costs. See impact.

What types of buildings and industries does Epic Cleantec serve?

Epic Cleantec serves commercial real estate, residential real estate, hospitality, mixed-use developments, and community-scale developments. Their solutions are implemented in office towers, hotels, residential buildings, and large-scale community projects. See case studies.

Who are some of Epic Cleantec’s customers?

Epic Cleantec is trusted by industry leaders such as Commercial Plumbing Inc., Crescent Heights, Forge Development Partners, The Green Cities Company, Greython, Iron Mechanical, JWM, Kobayashi Group, Pūlama Lānaʻi, Related Companies, Salesforce, Sentral, Skidmore, Owings & Merrill (SOM), Southland Industries, Stockdale Capital Partners, Strada, Tālo Management Group, Westbank, and LAXWA. See customer list.

Can you share specific case studies or success stories?

Epic Cleantec has implemented its systems in projects like Salesforce Tower (San Francisco, 30,000 GPD blackwater, rainwater, and condensate recovery), The Brady (San Francisco, 6,000 gallons daily, 7K annual utility savings), Campus at Horton (San Diego, 8.7 million gallons recycled annually), Kuilei Place (Honolulu, 8.5 million gallons greywater recycled per year), Waldorf Astoria Beverly Hills (438,000 gallons reused annually for landscaping), and Chorus (San Francisco, end-to-end O&M for onsite greywater reuse). See case studies.

What technical documentation is available for Epic Cleantec products?

Epic Cleantec offers spec sheets and Revit files for the OneWater™ system, available for download by submitting your information on their website. Detailed technology overviews and integration considerations are also provided. Download technical docs.

Features & Capabilities

What features does Epic Cleantec offer for water reuse?

Epic Cleantec offers onsite water reuse systems, soil amendments, wastewater heat recovery, operations and maintenance, and end-to-end project support. Their systems recycle up to 95% of wastewater, are modular and scalable, fully automated, energy efficient, and customizable for each project. See features.

How scalable are Epic Cleantec’s systems?

Epic Cleantec’s systems are modular and scalable, processing flows from 1,000 to 30,000 gallons per day. They are suitable for projects of varying sizes, from small residential buildings to large community developments. See scalability details.

What integration requirements should be considered for Epic Cleantec systems?

Integration requirements include a three-way valve for diversion, sufficient storage for equalization and treatment, waterproofing of tanks/cisterns, safety shower and operator/lab sink, foul air treatment, high-speed internet, leak detection, room drainage, and ongoing operations and maintenance. See integration details.

What are the key benefits of Epic Cleantec’s water reuse technology?

Key benefits include high water recycling efficiency (up to 95%), cost savings on water and sewer utilities, enhanced sustainability profile, alignment with ESG goals, reduced environmental impact, operational efficiency, and support for certifications like LEED and Living Building Challenge. See benefits.

How does Epic Cleantec’s technology support sustainability certifications?

Epic Cleantec’s solutions help clients meet sustainability certifications such as LEED and the Living Building Challenge by providing innovative water reuse and resource recovery systems that minimize environmental impact and promote a circular water economy. See sustainability details.

Use Cases & Benefits

Who can benefit from Epic Cleantec’s solutions?

Real estate developers, property owners, architects, engineers, sustainability consultants, community-scale developments, corporate office campuses, hotels and resorts, universities, wineries, breweries, distilleries, stadiums, and data centers can benefit from Epic Cleantec’s solutions. See who we serve.

What business impact can customers expect from using Epic Cleantec?

Customers can expect cost savings (ROI in 3-7 years), enhanced sustainability profile, alignment with ESG goals, operational efficiency, reduced environmental impact, and resilience to water scarcity. See business impact.

What pain points does Epic Cleantec address for customers?

Epic Cleantec addresses water scarcity, rising utility costs, aging infrastructure, sustainability goals, environmental impact, and operational efficiency. Their systems recycle up to 95% of water, reduce reliance on municipal supplies, and support certifications and ESG obligations. See pain points.

How does Epic Cleantec help with water scarcity and drought resilience?

Epic Cleantec’s technology enables buildings to recycle up to 95% of their water, creating a reliable and local water supply. This helps address water scarcity and provides resilience during droughts. See drought resilience.

How does Epic Cleantec help customers reduce utility costs?

By recycling up to 95% of wastewater onsite, Epic Cleantec’s systems significantly reduce reliance on municipal water supplies, leading to substantial savings on water and sewer utility costs. Many customers achieve ROI within 3-7 years. See cost savings.

Technical Requirements

What are the integration considerations for the OneWater™ Rain system?

Integration considerations include upstream diversion for maximum O&M flexibility, sufficient storage for rainwater capture, waterproofing of tanks/cisterns, local operator/lab sink and work table, high-speed internet, room drainage, and day tanks for serving multiple reuse types. See integration details.

How easy is it to start with Epic Cleantec?

Getting started is simple and efficient. Clients can begin without upfront costs. Required resources include three years of financial information, one year of water usage and rate data, and a review of corporation details. Epic Cleantec establishes a Water Memorandum of Understanding (MOU) and provides end-to-end support for design, permitting, and installation. See getting started.

What technical resources are available for project planning?

Epic Cleantec provides spec sheets, Revit files, technology overviews, integration guides, and free project assessments with preliminary equipment lists and dimensions. These resources help evaluate and implement solutions effectively. Request assessment.

Support & Implementation

What operations and maintenance services does Epic Cleantec provide?

Epic Cleantec offers comprehensive operations and maintenance (O&M) services, including regular onsite visits, preventative maintenance, 24/7 support, and remote monitoring. Their O&M team ensures systems run efficiently and reliably. See O&M services.

Does Epic Cleantec provide end-to-end project support?

Yes, Epic Cleantec provides end-to-end support including design, permitting, installation, and ongoing system operations. This ensures seamless implementation and maintenance for each project. See project support.

Competition & Comparison

How does Epic Cleantec compare to other water reuse solutions?

Epic Cleantec stands out with modular and scalable design, compact footprint, energy efficiency, full automation, customizable components, and end-to-end services. Their systems recycle up to 95% of wastewater and are trusted by leading organizations. See comparison.

What advantages does Epic Cleantec offer for different user segments?

Advantages include significant utility savings and ROI for real estate developers, enhanced sustainability for community-scale developments, scalable systems for universities, and reliable water supply for wineries, breweries, and distilleries. See segment advantages.

OneWater system by Epic Cleantec

The OneWater system

Epic’s OneWater system can safely recycle up to 95% of a building’s wastewater to produce three sustainable outputs:

  1. Recycled water that can be reused directly onsite for non-potable applications like cooling towers, toilet and urinal flushing, irrigation, or clothes washing;
  2. Recovered energy from wastewater heat can be captured and used to preheat domestic hot water supply;
  3. Repurposed natural soil amendments that can be used in landscaping projects, gardens, or even local parks.

Request a free assessment of ROM cost, area requirements, water savings potential, and learn the payback period and ROI for your upcoming project. Learn more about our OneWaterTM system technology. 

See OneWater system

The OneWater Rain system

Rainwater and air conditioning condensate are two abundant, underutilized sources of sustainable water within buildings. Rainwater, naturally low in minerals, can be captured from rooftops and repurposed for non-potable uses like toilet flushing, cooling, and irrigation. AC condensate (essentially distilled water produced by HVAC systems) offers a surprisingly consistent year-round supply, especially in humid and hot climates where buildings generate thousands of gallons daily. Our system captures, treats, and reuses both rainwater and AC condensate to create a high-quality non-potable water supply for large real estate projects. 

See OneWater Rain System
OneWater Rain system by Epic Cleantec

How does the OneWater system work?

Our system is unique in that it can integrate various wastewater sources within a building — including greywater, blackwater, rainwater, stormwater, condensate, and foundation drainage — into a single management system. This holistic approach ensures maximum efficiency and resource recovery, unlike conventional onsite systems that typically focus on just one type of water.

blackwater reuse treatment process flow graphic

  1. Prefiltration and Equalization 
    Water collected from showers, sinks, toilets, washing machines and other wastewater sources is prefiltered then stored in an equalization tank that buffers out flow, reducing the size of the downstream system. 
  2. Biological Treatment 
    The raw water undergoes biological treatment for removal of organics, known as Biological Oxygen Demand, or BOD. During the aerobic or anaerobic step, microorganisms metabolize organic compounds in the wastewater, degrading them into simpler substances such as carbon dioxide, water, and biomass.
  3. Membrane Filtration 
    Water is then rigorously filtered using membranes with a nominal pore diameter of .04 microns – about 1750X thinner than a single human hair – to remove any remaining impurities. 
  4. Disinfection and Heat Recovery 
    Before pumping for reuse in the building, water undergoes multiple steps of disinfection via ultraviolet light and chlorine, which render the water safe for reuse in non-potable applications. If heat recovery is included, the system can capture that energy and use it to pre-heat the incoming supply, ultimately reducing hot water demand and cutting down on energy costs.

The OneWater system safely treats and recycles water onsite for non-potable reuse applications like toilet and urinal flushing, cooling tower makeup, irrigation, and clothes washing. Leveraging a multi-barrier approach that includes ultrafiltration membranes and state of the art disinfection systems, the OneWater system produces a highly purified final product that is guaranteed to meet regulatory requirements for interior and exterior recycled water reuse, meeting disinfected tertiary reuse effluent standards. Learn more about MBR technology and why it’s best suited for buildings.

a man sitting at a desk using a computer with Epic's OneWater dashboard on the screen

Fully automated with remote monitoring

Every critical function of the system operates automatically, saving time and limiting manual operator interaction. The cloud-based system is configured with remote monitoring capabilities and safety alarms, and Epic’s trusted O&M team provides 24/7 operator response.

The reporting dashboard provides a snapshot of your system's health, including up-to-date utility savings, total gallons of water reused, a summary of performance and much more. Customize your dashboard settings according to what is most valuable to you and send automated reports.  

Contact Us for More Info

Eco-Insights dashboard

Designed for buildings

The Eco-Insights dashboard makes maintaining your system simple and efficient. Building owners and operators can manage their system from anywhere, reducing operational costs.

  • 21.5” built-in capacitive touchscreen
  • Fully automated reporting capabilities
  • System health monitoring
  • Real-time energy & water savings
Epic's Eco-Insight dashboard shown on a desktop and mobile screen

Technology features & benefits

Epic Cleantec collaborates closely with owner, developer, architect, engineer, and contractor teams to develop a customized solution for each onsite water reuse project.

Physical specs & features

  • Systems occupy just a few parking spaces' worth of square footage and are designed to be the most space-efficient water reuse technology in the market
  • Built for deployment of any scale, our system can process flows ranging from 1,000 to 30,000 gallons per day
  • Complies with local and state public health regulations while our O&M team monitors the system 24/7

Immediate impact & benefits

  • Helps building owners achieve Net Zero Energy goals — one of the only systems designed to integrally treat wastewater & recover heat from the wastewater stream for return to the building
  • Reduce building energy consumption by recouping lost thermal energy that otherwise gets washed down the drain
  • Save money on water and sewer costs by reducing the building’s water demand from municipalities

Who we serve

Epic Cleantec's solutions help save water and reduce utilities fees for many different types of buildings where sustainability, efficiency and cost-savings goals are a high priority. Learn more about our ability to effectively implement onsite water reuse and full resource recovery systems in buildings, communities, and across industries. 

Wo We Serve
an image of Jewel Changi airport's sustainable water feature and lush landscape
  • Trusted by industry leaders
Forge Development Partners
Pulama Lanai
Related Logo
Southland Industries logo
Tālō Management Group
Westbank Corporation logo
an image of a Phoenix metro neighborhood taken from a trail perspective

The Epic way to address global water challenges

Aging infrastructure, growing urban populations, and water scarcity due to a changing climate are exacerbating water and wastewater challenges around the world. Epic's unique approach using onsite water recycling technology helps minimize the impacts of real estate on the environment, while reducing water, energy, and operational costs for our customers. Learn more about the Epic team and our truly Epic mission.

Meet the Epic team

Don’t miss out on the latest reuse updates

Subscribe to Epicenter, our monthly newsletter bringing you updates on Epic Cleantec, industry news, and announcements right to your inbox.

Subscribe to Epicenter

Troubleshooting

Form Not Loading?

Your browser's tracking protection is blocking this form. Follow the steps below to allow it.

Firefox Enhanced Tracking Protection

  • 1 Find the shield icon

    Look at the left side of your address bar — you'll see a small shield icon (🛡).

  • 2 Click the shield

    A panel opens showing "Enhanced Tracking Protection is ON for this site."

  • 3 Toggle the protection off

    Click the blue toggle switch to disable protection for this site only. The page will reload automatically.

  • 4 The form will now appear

    After reload, the form loads normally. Your other sites remain fully protected.

Using an ad blocker or other browser?

If you have uBlock Origin, AdBlock Plus, or a similar extension installed, click its icon in the toolbar and disable it for this page, then reload.