Frequently Asked Questions

Product Information

What is Epic Cleantec and what does the company do?

Epic Cleantec is a company dedicated to redefining traditional water management by providing innovative onsite water reuse solutions for buildings and communities. Their mission is to enable buildings to recycle up to 95% of their water, transforming wastewater into clean water, renewable energy, and soil products. This approach helps save water, reduce utility costs, and support ambitious sustainability goals. [Source]

What products and services does Epic Cleantec offer?

Epic Cleantec offers onsite water reuse systems, soil amendments (upcycling wastewater organics into nutrient-rich soil products), wastewater heat recovery, comprehensive operations and maintenance services, and end-to-end project support including design, permitting, installation, and ongoing system operations. [Source]

How does Epic Cleantec's onsite water reuse system work?

Epic Cleantec's onsite water reuse system recycles up to 95% of wastewater, significantly reducing water consumption and reliance on municipal water supplies. The system is modular and scalable, optimized for deployment in buildings with varying space and construction requirements. [Source]

What is the OneWater™ system?

The OneWater™ system is Epic Cleantec's modular and scalable onsite water reuse solution, designed to process flows ranging from 1,000 to 30,000 gallons per day. It is optimized for space efficiency and can be integrated into various building types. [Source]

What are Epic Cleantec's soil amendment solutions?

Epic Cleantec upcycles wastewater organics into nutrient-rich soil products, providing a sustainable alternative to chemical fertilizers. These soil amendments can be used to beautify outdoor spaces, enrich gardens, and keep parks green. [Source]

How does Epic Cleantec's wastewater heat recovery work?

Epic Cleantec's wastewater heat recovery systems capture heat from wastewater to improve energy efficiency, reduce greenhouse gas emissions, and lower operational costs. These systems can be tailored to meet the needs of different projects. [Source]

What is included in Epic Cleantec's operations and maintenance services?

Epic Cleantec provides comprehensive operations and maintenance (O&M) services, including regular onsite visits, preventative maintenance, 24/7 support, and certified operators to ensure systems remain compliant and efficient. [Source]

What technical documentation is available for Epic Cleantec's products?

Epic Cleantec provides spec sheets and Revit files for the OneWater™ system, as well as detailed technology overviews and integration considerations. These resources can be downloaded from the product pages after submitting your information. [Source]

What integration requirements should be considered for Epic Cleantec's systems?

Integration requirements include three-way valves for diversion, sufficient storage for treatment, waterproofing of tanks, safety showers, operator/lab sinks, foul air treatment, high-speed internet, leak detection, and ongoing operations and maintenance. [Source]

Features & Capabilities

What are the key features of Epic Cleantec's water reuse systems?

Key features include modular and scalable design, compact footprint, energy efficiency, full automation, customizable components, and end-to-end services from design to ongoing operations. [Source]

How efficient are Epic Cleantec's systems in recycling water?

Epic Cleantec's systems can recycle up to 95% of wastewater, significantly reducing water consumption and reliance on municipal water supplies. [Source]

What is the footprint of Epic Cleantec's systems?

The systems are designed to be space-efficient, occupying the equivalent of just a few parking spaces, making them ideal for urban environments with limited space. [Source]

Are Epic Cleantec's systems automated?

Yes, Epic Cleantec's systems are fully automated, requiring minimal manual oversight and enhancing operational efficiency. [Source]

Can Epic Cleantec's systems be customized for different projects?

Yes, key components such as tank volumes, instrumentation, and water quality processes are tailored to meet the specific needs of each project. [Source]

What are the energy efficiency benefits of Epic Cleantec's technology?

The technology minimizes energy consumption, reducing operational costs for users and supporting sustainability goals. [Source]

What support does Epic Cleantec provide after installation?

Epic Cleantec provides ongoing operations and maintenance, including certified operators, regular system checks, and 24/7 support to ensure compliance and optimal performance. [Source]

Use Cases & Benefits

Who can benefit from Epic Cleantec's solutions?

Epic Cleantec's solutions are designed for real estate developers, property owners, architects, engineers, sustainability consultants, community-scale developments, corporate office campuses, hotels, resorts, universities, wineries, breweries, distilleries, stadiums, and data centers. [Source]

What industries are represented in Epic Cleantec's case studies?

Industries include commercial real estate, residential real estate, hospitality, mixed-use developments, and community-scale developments. [Source]

Can you share specific case studies or success stories?

Yes, Epic Cleantec has implemented systems in projects like Salesforce Tower (San Francisco), The Brady (San Francisco), The Campus at Horton (San Diego), Kuilei Place (Honolulu), Waldorf Astoria Beverly Hills, and Chorus (San Francisco). These projects showcase water recycling, cost savings, and sustainability achievements. [Source]

What business impact can customers expect from using Epic Cleantec's products?

Customers can expect cost savings (ROI in 3-7 years), enhanced sustainability profiles, alignment with ESG goals, operational efficiency, reduced environmental footprints, and resilience to water scarcity. [Source]

How does Epic Cleantec help with sustainability certifications?

Epic Cleantec's solutions help clients meet certifications like LEED and the Living Building Challenge by providing innovative water reuse and resource recovery systems. [Source]

How does Epic Cleantec support ESG goals?

The systems support businesses in meeting their Environment, Social, and Governance (ESG) obligations, which is increasingly important for attracting tenants, investors, and customers. [Source]

Pain Points & Problems Solved

What problems does Epic Cleantec solve for its customers?

Epic Cleantec addresses water scarcity, rising utility costs, aging infrastructure, sustainability goals, environmental impact, and operational efficiency through its water reuse and resource recovery solutions. [Source]

What are the main pain points Epic Cleantec's customers face?

Customers often face water scarcity, rising utility costs, aging municipal infrastructure, the need to meet sustainability certifications, environmental concerns, and the challenge of operational efficiency. Epic Cleantec's solutions are tailored to address these issues. [Source]

How does Epic Cleantec help reduce utility costs?

By recycling up to 95% of water onsite, Epic Cleantec's systems significantly reduce reliance on municipal water supplies, leading to substantial savings on water and sewer utility costs. [Source]

How does Epic Cleantec address aging water infrastructure?

Epic Cleantec's decentralized water reuse systems alleviate the strain on aging municipal water infrastructure, reducing costs and improving reliability for property owners. [Source]

How does Epic Cleantec help reduce environmental impact?

By transforming wastewater into clean water, renewable energy, and soil products, Epic Cleantec minimizes environmental impact and promotes a circular water economy. [Source]

Competition & Comparison

How does Epic Cleantec compare to other water reuse solutions?

Epic Cleantec stands out with its modular and scalable design, compact footprint, energy efficiency, full automation, customizable components, and comprehensive end-to-end services. These features make it suitable for a wide range of project sizes and industries. [Source]

Why should a customer choose Epic Cleantec over alternatives?

Customers should choose Epic Cleantec for its proven track record, high water recycling efficiency, cost savings, support for sustainability and ESG goals, and trusted partnerships with leading organizations. [Source]

How does Epic Cleantec's solution differ for different user segments?

Epic Cleantec's modular and scalable systems can be tailored for real estate developers, community-scale developments, universities, and industries like wineries and breweries, providing flexibility and efficiency for each segment. [Source]

Technical Requirements & Implementation

How easy is it to start with Epic Cleantec?

Getting started is simple and efficient, with no upfront costs. Clients provide basic financial and water usage data, and Epic Cleantec handles design, permitting, and installation coordination. [Source]

What is the process for implementing a water reuse system with Epic Cleantec?

The process includes data collection, establishing a Water Memorandum of Understanding (MOU), and comprehensive project support from design to installation and ongoing operations. [Source]

Are there any upfront costs to start with Epic Cleantec?

No, clients can start working with Epic Cleantec immediately without any initial fees, making the process risk-free. [Source]

What technical resources are available for project planning?

Epic Cleantec offers free project assessments, spec sheets, Revit files, and technology overviews to support project planning and integration. [Source]

Customer Proof & Social Validation

Who are some of Epic Cleantec's customers?

Epic Cleantec is trusted by organizations such as Commercial Plumbing Inc., Crescent Heights, Forge Development Partners, The Green Cities Company, Greython, Iron Mechanical, JWM, Kobayashi Group, Pūlama Lānaʻi, Related Companies, Salesforce, Sentral, Skidmore, Owings & Merrill (SOM), Southland Industries, Stockdale Capital Partners, Strada, Tālo Management Group, Westbank, and LAXWA. [Source]

What are some notable projects that use Epic Cleantec's solutions?

Notable projects include Salesforce Tower, The Brady, The Campus at Horton, Kuilei Place, Waldorf Astoria Beverly Hills, and Chorus, each demonstrating significant water recycling and sustainability benefits. [Source]

Water technology solutions designed to scale 

Epic Cleantec is pioneering a modern approach to onsite water reuse for sustainable building design.

Epic Cleantec’s modular and scalable system approach allows owners to increase system capacity over time. Our OneWaterTM system is optimized for deployment in buildings where the cost for construction and standards for space efficiency are vastly different from conventional wastewater projects.

Learn more about our technology
Epic OneWater system and the Eco-insights dashboard
Epic operator, Ryan, holding two beakers; one has wastewater before treatment, the other has a sample of crystal clear water in it after treatment from Epic's technology

Circular water infrastructure just makes sense

Every drop of water we drink, flush or use for irrigation has been used before, recycled by Earth’s natural hydrologic cycle.

Epic Cleantec brings this natural process closer to home, providing onsite water recycling technology to buildings and the only building-scale water recycling technology to reuse water, heat, and organics from one system.

Epic’s solution closes the loop for urban water systems and works seamlessly with existing, centralized water infrastructure, adding resilience to the water grid. Epic envisions a future where a modern, circular approach to water reuse is the foundation for the next generation of water infrastructure.

Learn more about water reuse

Turn wastewater organics into natural soil products

We are taking the "waste" out of wastewater.

These upcycled organics, also referred to as biosolids, are full of nutrient-rich organic material that provide an endlessly renewable source of carbon and plant nutrition that can be used to beautify outdoor spaces, enrich gardens, and keep parks green.

Learn more about our soil amendments
steam from shower visible in stream of light from window above

Recover heat energy from wastewater to save on costs

Reduce energy consumption and environmental impact of your building.

Wastewater heat recovery systems can be tailored to meet the needs of your project, making them a versatile and environmentally friendly solution for harnessing wasted heat energy. Epic Cleantec can help your project save energy, reduce greenhouse gas emissions, and lower operational costs.

Learn more about heat recovery

Rainwater and condensate reuse solutions

Utilize a free source of water and save thousands in utility & sewer fees annually.

Incorporating a water reuse system—whether capturing rainwater and/or condensate—offers a smart and efficient method to reduce reliance on external water supplies, leading to significant savings on utility bills. By integrating sustainable and circular infrastructure into your next project, you not only cut costs but also alleviate pressure on natural water reserves and local water utilities.

Learn more about rainwater & condensate reuse
stormwater collecting on a hard surface outside of a building

Simple and risk-free financing options for water recycling projects

Epic Cleantec offers a flexible and secure way to manage financial exposure and incur no upfront costs.

By leveraging external capital, Epic takes full responsibility for owning and operating the water recycling system, while our clients benefit from predictable water and sewer expenses. This flexible financing model helps minimize financial risk, ensuring you have the resources needed to drive growth and sustainability in your next project. 

Learn more about financing solutions

Benefits of sustainable water infrastructure

Epic Cleantec’s decentralized water reuse technology solution produces financial benefits for building owners and real estate developers without adding strain to our communities and environment.

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Utility & building cost reductions

  • Decreases water and sewer bills, reducing costs for owners and developers
  • Increases water reuse, diversifying municipal water supply portfolios and minimizing cost increases related to supply and demand
  • Alleviates strain on aging infrastructure and utility operations, reducing municipal costs that are passed on to building owners

Enhanced community wellbeing

  • Diverts organics from landfills, decreasing greenhouse gas emissions
  • Produces natural, locally-made soil amendments, a sustainable alternative to fossil fuel-based chemical fertilizers
  • Modernizes how we build, strengthening our resilience to water scarcity relating to increasingly unpredictable weather
Epic Cleantec operator Sam at a water reuse SCADA panel

Reliable operations and maintenance team to keep your system healthy

Decades of experience operating water reuse systems

Our dedicated team of onsite water reuse operators keep systems of all types and sizes in compliance with all regulations and provide ongoing operations for the longevity of your system. Epic Cleantec has certified operators on staff to maintain your system health after installation. Learn more about our O&M team and how we can help.

Learn more about O&M

Customer service is key to our approach

The Epic Cleantec team collaborates with building owners, real estate developers, architects, engineers, and sustainability consultants to identify challenges during planning and build stages, tailoring individualized treatment solutions for onsite water reuse projects. We work with cities to ensure code and regulatory compliance, public health and safety, and provide ongoing operational management to keep water treatment systems performing optimally after installation. We even offer tours of onsite reuse installations and operations. 

Who we serve
A Epic team member shakes hands with a curious guest during one of our behind-the-scenes tours

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