Frequently Asked Questions
Product Information & MBR Technology
What is Membrane Bioreactor (MBR) technology and why is it used for onsite water reuse in buildings?
Membrane Bioreactor (MBR) technology combines robust biological treatment with ultrafiltration membranes, maximizing removal efficiency of contaminants, saving system footprint, and streamlining operations and maintenance. MBR is optimal for the built environment because it addresses space constraints, eliminates odor, and produces high-quality effluent suitable for non-potable reuse. Epic Cleantec uses MBR-based treatment trains for most building wastewater projects, customizing each system to project requirements and local regulations. [Source]
How does the MBR treatment process work in Epic Cleantec systems?
The MBR process starts with untreated greywater or blackwater entering an equalization tank, which buffers flow fluctuations. Water is then pumped to an aerobic biological tank where dissolved oxygen is added, and microbiology reduces biochemical oxygen demand (BOD) and nutrients. After 6-8 hours, the water passes through ultrafiltration membranes (0.04 µm pore size), which physically separate solids and microorganisms. The filtered water is then disinfected with ultraviolet (UV) and chlorine to meet safety standards for non-potable reuse. [Source]
What is the pore size of the ultrafiltration membranes used in Epic Cleantec's MBR systems?
Epic Cleantec's OneWater™ system uses best-in-class ultrafiltration membrane technology with a 0.04 µm pore size. This maximizes treatment and captures particulates and pathogens, ensuring high-quality effluent. For comparison, a human hair ranges from 17 to 181 µm in diameter. [Source]
How long does the MBR treatment process take?
The entire treatment process for an MBR system can take less than 10 hours, including 6-8 hours of retention in the biology tanks before ultrafiltration and disinfection. [Source]
What types of water can Epic Cleantec's MBR systems treat?
Epic Cleantec's MBR systems are designed to treat both greywater and blackwater, making them suitable for a wide range of building and community applications. [Source]
What are the main steps in the MBR treatment process?
The main steps are: (1) Equalization tank for flow buffering, (2) Aerobic biological treatment with dissolved oxygen, (3) Ultrafiltration membrane separation, and (4) UV and chlorine disinfection for pathogen removal. [Source]
How does Epic Cleantec customize MBR systems for different projects?
Epic Cleantec customizes each MBR system to meet specific project requirements and local regulations, including adjusting tank volumes, instrumentation, and water quality processes. [Source]
What regulatory requirements do Epic Cleantec's MBR systems help meet?
Epic Cleantec's MBR systems are designed to meet log reduction requirements for safe discharge for non-potable reuse, with dosage requirements varying by jurisdiction and end use. In cities like San Francisco and Austin, MBR-based systems are often the basis of design for onsite greywater and blackwater reuse. [Source]
How does MBR technology compare to MBBR and SBR systems?
MBR technology offers excellent treatment efficiency, compact footprint, and high effluent quality. MBBR uses biofilm on plastic carriers and is cost-effective with lower O&M requirements. SBR treats wastewater in batches in a single tank, which can be space-intensive. MBRs provide consistent high-quality effluent, flexibility, and pathogen reduction credit, making them ideal for onsite water reuse. [Source]
What are the main advantages of MBR technology for buildings?
MBR technology provides high treatment efficiency, compact system footprint, odor elimination, operational flexibility, and the ability to meet stringent regulatory requirements for non-potable water reuse. [Source]
Why is MBR technology often the preferred choice for onsite water reuse?
MBR technology is preferred for its consistent high effluent quality, ability to meet regulatory requirements, compact design, and operational flexibility. It is often the basis of design for onsite water reuse in cities with strict standards, such as San Francisco and Austin. [Source]
How does Epic Cleantec address odor concerns in building-scale water reuse systems?
Epic Cleantec's MBR systems are designed to eliminate odor, a critical factor for building-scale systems, by using closed tanks and advanced treatment processes. [Source]
What is the difference between MBR, MBBR, and SBR in terms of space requirements?
MBR and MBBR systems use multiple tanks and skids, allowing for flexible layouts and smaller footprints. SBR systems treat all wastewater in a single tank, requiring more space to accommodate the entire daily supply. [Source]
How does Epic Cleantec ensure system performance and compliance?
Epic Cleantec uses best-in-class ultrafiltration membranes, robust biological treatment, and dual disinfection (UV and chlorine) to ensure system performance and compliance with local regulations for non-potable reuse. [Source]
What is the role of the equalization tank in the MBR process?
The equalization tank serves as a buffer for flow fluctuations, maintaining a constant supply to the MBR system and ensuring stable treatment performance. [Source]
How does Epic Cleantec's MBR system achieve pathogen reduction?
The MBR system achieves pathogen reduction through ultrafiltration membranes that physically remove microorganisms, followed by ultraviolet and chlorine disinfection to kill any remaining pathogens in the treated effluent. [Source]
What is the significance of the 0.04 µm membrane pore size?
The 0.04 µm pore size of the ultrafiltration membrane ensures effective removal of particulates and pathogens, producing high-quality effluent suitable for non-potable reuse. [Source]
What types of projects are best suited for Epic Cleantec's MBR systems?
Epic Cleantec's MBR systems are ideal for building-scale and small district-scale projects where space is limited, high effluent quality is required, and regulatory compliance is essential. [Source]
How does Epic Cleantec support operations and maintenance for MBR systems?
Epic Cleantec streamlines operations and maintenance by designing MBR systems that are easy to operate, with automated controls and support for regular onsite visits and preventative maintenance. [Source]
Features & Capabilities
What features does Epic Cleantec offer in its water reuse solutions?
Epic Cleantec offers onsite water reuse systems that recycle up to 95% of wastewater, soil amendment production, wastewater heat recovery, and comprehensive operations and maintenance services. Their systems are modular, scalable, compact, energy-efficient, fully automated, and customizable to project needs. [Source]
Does Epic Cleantec support integration with existing building infrastructure?
Yes, Epic Cleantec's systems are designed for flexible integration, including requirements for diversion valves, storage, waterproofing, safety features, leak detection, and remote monitoring. [Source]
What is the water recycling efficiency of Epic Cleantec's systems?
Epic Cleantec's systems can recycle up to 95% of wastewater, significantly reducing water consumption and reliance on municipal water supplies. [Source]
How scalable are Epic Cleantec's water reuse systems?
The systems are modular and scalable, capable of processing flows from 1,000 to 30,000 gallons per day, making them suitable for projects of varying sizes. [Source]
What end-to-end services does Epic Cleantec provide?
Epic Cleantec provides comprehensive services including design, permitting, installation, and ongoing operations and maintenance to ensure seamless implementation and system performance. [Source]
Use Cases & Benefits
Who can benefit from Epic Cleantec's water reuse solutions?
Epic Cleantec's solutions are ideal for real estate developers, property owners, architects, engineers, sustainability consultants, and industries such as commercial and residential real estate, hospitality, mixed-use developments, community-scale projects, universities, and more. [Source]
What business impact can customers expect from using Epic Cleantec's products?
Customers can expect significant cost savings on water and sewer utilities, enhanced sustainability profiles, alignment with ESG goals, operational efficiency, reduced environmental impact, and resilience to water scarcity. Many achieve ROI within 3-7 years. [Source]
What pain points does Epic Cleantec address for its customers?
Epic Cleantec addresses water scarcity, rising utility costs, aging infrastructure, sustainability goals, environmental impact, and operational efficiency by providing decentralized, automated, and high-efficiency water reuse systems. [Source]
What core problems do Epic Cleantec's products solve?
Epic Cleantec's products solve water scarcity, high utility costs, strain on aging infrastructure, sustainability certification requirements, environmental impact, and operational inefficiency. [Source]
Can you share specific case studies or success stories of Epic Cleantec customers?
Yes. For example, Salesforce Tower in San Francisco uses a 30,000 GPD blackwater, rainwater, and condensate recovery system operated by Epic Cleantec. The Brady residential building recycles over 6,000 gallons daily, saving over 7K annually. The Campus at Horton recycles 8.7 million gallons of blackwater annually. See more at Epic Cleantec Projects.
What industries are represented in Epic Cleantec's case studies?
Industries include commercial real estate, residential real estate, hospitality, mixed-use developments, and community-scale developments. [Source]
Who are some of Epic Cleantec's customers?
Customers include Salesforce, Crescent Heights, Forge Development Partners, The Green Cities Company, Greython, Iron Mechanical, Kobayashi Group, Related Companies, Sentral, SOM, Southland Industries, Stockdale Capital Partners, Strada, Tālo Management Group, Westbank, and more. [Source]
Competition & Comparison
How does Epic Cleantec compare to other water reuse solutions in the market?
Epic Cleantec stands out with modular and scalable design, compact footprint, energy efficiency, full automation, customizable components, and end-to-end services. Their systems recycle up to 95% of wastewater and are trusted by leading organizations. [Source]
Why choose Epic Cleantec over other water reuse providers?
Customers choose Epic Cleantec for water recycling efficiency, cost savings, sustainability certification support, ESG alignment, proven track record, and comprehensive project support from design to operations. [Source]
What advantages does Epic Cleantec offer for different user segments?
Real estate developers benefit from ROI in 3-7 years and ESG alignment; community-scale projects gain sustainability and cost savings; universities achieve water resilience; and wineries/breweries secure reliable water supply during droughts. [Source]
Technical Requirements & Implementation
What technical documentation is available for Epic Cleantec's systems?
Spec sheets and Revit files for the OneWater™ system are available for download on the Epic Cleantec website. Detailed technology overviews and integration considerations are also provided. [Source]
How easy is it to start with Epic Cleantec's water reuse solutions?
Getting started is simple and efficient, with no upfront costs. Customers provide financial and water usage data, and Epic Cleantec establishes a Water MOU to outline the project. End-to-end support is provided throughout design, permitting, and installation. [Source]
What are the integration requirements for Epic Cleantec's water reuse systems?
Integration requirements include diversion valves, storage for treatment and non-potable water, waterproofing, safety features, leak detection, remote monitoring, and ongoing operations and maintenance. [Source]
How does Epic Cleantec support ongoing operations and maintenance?
Epic Cleantec provides regular onsite visits, preventative maintenance, 24/7 support, and remote monitoring to ensure efficient and reliable system operation. [Source]