Frequently Asked Questions
Wastewater Sources & Treatment Process
What are the main types of wastewater sources Epic Cleantec systems can treat?
Epic Cleantec systems are designed to treat rainwater, stormwater, condensate, greywater, and blackwater. Rainwater is collected from rooftops, stormwater from hardscape and landscape areas, condensate from HVAC and refrigeration units, greywater from showers, sinks, and washing machines, and blackwater from toilets, urinals, dishwashers, and kitchen sinks. Each source has specific treatment and regulatory considerations. Source
How does Epic Cleantec treat different types of wastewater?
The treatment process involves prefiltration to remove debris and solids, followed by advanced treatment using membrane bioreactor (MBR) filtration, ultraviolet light, and chlorine disinfection. Treated water is stored onsite and reused for non-potable applications such as toilet flushing, irrigation, cooling tower makeup, and clothes washing. Source
What is the difference between greywater and blackwater?
Greywater is wastewater from fixtures that do not contain human or food waste (showers, bathroom sinks, washing machines), while blackwater includes all plumbing fixtures, such as toilets, urinals, dishwashers, and kitchen sinks. Blackwater requires more extensive treatment due to higher organic content. Source
How much condensate can be collected from a commercial building?
A typical commercial air conditioning system in a large building (500,000+ sq ft) in a warm climate can generate up to 1,000 gallons of condensate per day, providing a significant source of water for reuse. Source
What are the main steps in Epic Cleantec's wastewater treatment process?
The process includes collection and prefiltration, advanced treatment and disinfection (using MBR, UV, and chlorine), storage in tanks or reservoirs, and distribution for non-potable reuse applications. Source
What is membrane bioreactor (MBR) technology and why is it used?
MBR technology combines biological treatment with ultrafiltration membranes (nominal pore diameter of 0.04 microns) to capture particles and organisms. It is used for its effectiveness in treating wastewater for safe reuse in non-potable applications. Source
What contaminants are typically found in wastewater?
Wastewater can contain organic solids, nutrients (phosphorus, potassium, nitrogen), fats, oils, grease, pathogens, and minerals. Treatment processes are designed to remove these contaminants to ensure safe reuse. Source
How is treated water stored and reused onsite?
After treatment, water is stored in tanks or reservoirs onsite. Storage provides a buffer for fluctuations in demand and treatment capacity. The recycled water is then distributed for non-potable uses such as toilet flushing, irrigation, cooling towers, and laundry. Source
How much wastewater can Epic Cleantec systems recycle?
Epic Cleantec's onsite water reuse systems are capable of recycling up to 95% of a project's wastewater for non-potable applications, significantly reducing water demand and improving operational efficiency. Source
What are the regulatory considerations for onsite water reuse?
Each wastewater source and system type has specific regulatory requirements, including water quality sampling and reporting. Epic Cleantec helps clients navigate these considerations to ensure compliance. Source
What are the most common applications for recycled water?
Recycled water from Epic Cleantec systems is commonly used for toilet and urinal flushing, cooling tower makeup, irrigation, and clothes washing. These applications help reduce overall water demand in buildings. Source
How does Epic Cleantec help clients decide which onsite reuse solution is right for their project?
Epic Cleantec evaluates the quantity and quality of a project's wastewater, discusses system types, and guides clients through treatment, design, and regulatory considerations to determine the best solution for their needs. Source
What is the return on investment for installing an onsite water reuse system?
The return on investment depends on the project's wastewater quantity and quality, system type, and local utility rates. Epic Cleantec helps estimate ROI during project evaluation. Source
How does Epic Cleantec's technology ensure compliance with recycled water quality standards?
Epic Cleantec uses advanced filtration and disinfection processes, including MBR, UV, and chlorine, to meet recycled water quality standards. Stormwater may require additional filtration depending on site conditions. Source
What are the benefits of using Epic Cleantec's onsite water reuse systems?
Benefits include reduced water and sewer utility costs, higher operational efficiency, greater water security, and the ability to recycle up to 95% of wastewater for non-potable applications. Source
How can I request a free assessment for my project?
You can request a free project assessment by visiting Epic Cleantec's assessment page. The assessment helps determine the best onsite water reuse solution for your project.
What information do I need to provide for a project assessment?
Clients should provide three years of financial information, one year of water usage and rate data, and a review of corporation details. This helps Epic Cleantec evaluate project feasibility and ROI. Source
What is a Water Memorandum of Understanding (MOU)?
A Water MOU outlines the scope of work and service terms after preliminary data collection. It helps define the project and ensures clarity between Epic Cleantec and the client. Source
How does Epic Cleantec support clients during implementation?
Epic Cleantec provides end-to-end project support, including design, permitting, installation coordination, and ongoing operations and maintenance to ensure seamless implementation. Source
Features & Capabilities
What are the key features of Epic Cleantec's water reuse systems?
Epic Cleantec's systems feature modular and scalable design (processing 1,000–30,000 gallons per day), compact footprint, energy efficiency, full automation, customizable components, and end-to-end services including design, permitting, installation, and ongoing operations. Source
How efficient are Epic Cleantec's systems at recycling water?
Epic Cleantec's systems recycle up to 95% of wastewater, significantly reducing water consumption and reliance on municipal water supplies. Source
What is the typical footprint of Epic Cleantec's systems?
The systems occupy the equivalent of just a few parking spaces, making them ideal for urban environments with limited space. Source
Are Epic Cleantec's systems fully automated?
Yes, Epic Cleantec's systems are fully automated, requiring minimal manual oversight and enhancing operational efficiency. Source
Can Epic Cleantec's systems be customized for different projects?
Yes, key components such as tank volumes, instrumentation, and water quality processes are tailored to meet the specific needs of each project. Source
What end-to-end services does Epic Cleantec provide?
Epic Cleantec offers comprehensive services including design, permitting, installation, and ongoing operations and maintenance to ensure seamless implementation and system performance. Source
What technical documentation is available for Epic Cleantec's systems?
Epic Cleantec provides spec sheets and Revit files for the OneWater™ system, technology overviews, integration considerations, and free project assessments with preliminary equipment lists and dimensions. These resources are available on the Epic Cleantec website. Source
What integration requirements should be considered for Epic Cleantec's systems?
Integration requirements include three-way valves for diversion, sufficient storage for equalization and treatment, waterproofing of tanks, safety showers, operator/lab sinks, foul air treatment, high-speed internet, leak detection, and room drainage capacity. Source
Use Cases & Benefits
Who can benefit from Epic Cleantec's solutions?
Epic Cleantec's solutions are ideal for real estate developers, property owners, architects, engineers, sustainability consultants, community-scale developments, corporate campuses, hotels, resorts, universities, wineries, breweries, distilleries, stadiums, and data centers. Source
What industries are represented in Epic Cleantec's case studies?
Epic Cleantec's case studies cover commercial real estate, residential real estate, hospitality, mixed-use developments, and community-scale developments. Examples include Salesforce Tower, The Brady, Waldorf Astoria Beverly Hills, Chorus, and Park Habitat. Source
Can you share specific case studies or success stories?
Epic Cleantec has implemented systems in Salesforce Tower (30,000 GPD recovery), The Brady (6,000 gallons daily, 7K annual savings), Campus at Horton (8.7 million gallons recycled annually), Kuilei Place (8.5 million gallons greywater/year), Waldorf Astoria Beverly Hills (438,000 gallons/year for landscaping), and Chorus (end-to-end O&M). Source
Who are some of Epic Cleantec's customers?
Epic Cleantec is trusted by Commercial Plumbing Inc., Crescent Heights, Forge Development Partners, The Green Cities Company, Greython, Iron Mechanical, JWM, Kobayashi Group, Pūlama Lānaʻi, Related Companies, Salesforce, Sentral, SOM, Southland Industries, Stockdale Capital Partners, Strada, Tālo Management Group, Westbank, and LAXWA. Source
What business impact can customers expect from using Epic Cleantec's products?
Customers can expect cost savings (ROI in 3–7 years), enhanced sustainability profile, alignment with ESG goals, operational efficiency, reduced environmental footprint, and resilience to water scarcity. Source
What pain points do Epic Cleantec's customers typically face?
Customers often face water scarcity, rising utility costs, aging infrastructure, sustainability certification requirements, environmental impact concerns, and operational efficiency challenges. Epic Cleantec's solutions address these pain points with efficient, automated, and sustainable water reuse systems. Source
What certifications and sustainability goals can Epic Cleantec help clients achieve?
Epic Cleantec helps clients meet certifications such as LEED and the Living Building Challenge, supporting ambitious sustainability goals and enhancing environmental profiles. Source
Competition & Comparison
How does Epic Cleantec compare to other water reuse solutions?
Epic Cleantec offers modular and scalable systems, compact footprint, energy efficiency, full automation, customizable components, and end-to-end services. These features make Epic Cleantec suitable for projects of varying sizes and industries, with proven ROI and sustainability benefits. Source
What advantages does Epic Cleantec offer for different user segments?
For real estate developers: significant utility savings and ESG alignment; for community-scale developments: enhanced sustainability and reduced costs; for universities: scalable systems for water resilience; for wineries/breweries/distilleries: reliable supply during droughts and reduced environmental impact. Source
Why should a customer choose Epic Cleantec over alternatives?
Epic Cleantec's systems are modular, scalable, space-efficient, energy-efficient, fully automated, customizable, and supported by end-to-end services. Customers benefit from high water recycling rates, cost savings, sustainability certifications, ESG alignment, and a proven track record in high-profile projects. Source