Frequently Asked Questions

Product Information & System Types

What is onsite water reuse, and how does it work?

Onsite water reuse is the process of collecting, treating, and reusing wastewater within the same building or community where it is produced, rather than sending it to a centralized municipal facility. This approach closes the loop for urban water systems, adds resilience to the water grid, and enables buildings to become more self-sufficient in their water use. Epic Cleantec custom-designs these systems for each project to maximize efficiency and sustainability. [Source]

What is the difference between greywater and blackwater?

Greywater is wastewater collected from plumbing fixtures that do not contain human or food waste, such as showers, bathroom sinks, and washing machines. It is simpler to treat but requires a dual sanitary plumbing system for separation. Blackwater includes all wastewater from a building, including toilets, urinals, dishwashers, and kitchen sinks, and requires more intensive treatment due to higher organic content. [Source]

Can Epic Cleantec systems treat both greywater and blackwater?

Yes, Epic Cleantec provides water recycling solutions for all wastewater sources, with systems custom-designed to fit each building or community. Both greywater and blackwater can be collected and treated for non-potable water reuse, such as toilet flushing, HVAC cooling, washing machines, and irrigation. [Source]

What are the main uses for recycled water from these systems?

Recycled water from Epic Cleantec's systems can be used for non-potable applications such as toilet and urinal flushing, HVAC cooling, washing machines, and non-spray irrigation. The specific uses depend on the project's design and regulatory approvals. [Source]

What is the typical footprint of an onsite water reuse system?

The footprint depends on system configuration, available ceiling height, and tank placement. Smaller systems may average around 500 sq. ft., while larger systems can be about 3,000 sq. ft. Blackwater systems generally require more space due to additional treatment steps. [Source]

Can these systems be retrofitted into existing buildings?

Yes, but retrofitting is more complex and costly than including a system in new construction. Greywater retrofits require installing a dual plumbing system, which can add significant cost. Blackwater retrofits often involve re-plumbing for reclaimed water delivery. Epic Cleantec has successfully retrofitted systems, such as at the Waldorf Astoria Beverly Hills, where the building was already dual plumbed. [Source]

Features & Capabilities

What are the key features of Epic Cleantec's water reuse systems?

Key features include modular and scalable design (processing 1,000–30,000 gallons per day), compact footprint, energy efficiency, full automation, customizable components, and end-to-end services covering design, permitting, installation, and ongoing operations. [Source]

How much water can Epic Cleantec systems recycle?

Epic Cleantec's systems can recycle up to 95% of wastewater, significantly reducing water consumption and reliance on municipal water supplies. [Source]

What is the energy efficiency of these systems?

Epic Cleantec's technology is designed for energy efficiency, minimizing operational costs. For systems of the same size, energy use is similar between greywater and blackwater systems, but actual requirements depend on project specifics. [Source]

Can Epic Cleantec systems help achieve LEED certification?

Yes, both greywater and blackwater systems can contribute to LEED points for Water Efficiency credits and up to 18 points for Innovation and Pilot Credits. Projects with heat recovery may earn up to 25 LEED v5 points for a blackwater + heat recovery system. [Source]

What is the solids recovery feature in blackwater systems?

Solids recovery is only possible with blackwater systems. It involves filtering out wastewater organics through a microscreen, collecting solids for offsite processing into high-quality soil amendments. These can be reused on property landscapes, contributing to carbon sequestration and sustainability. [Source]

How does wastewater heat recovery work in these systems?

Wastewater heat recovery captures heat energy from collected wastewater and transfers it to building plumbing or HVAC systems via heat exchangers. This process is feasible with both greywater and blackwater systems, with greywater typically offering higher energy recovery potential due to hot water sources like showers and washing machines. [Source]

Pricing, ROI & Cost Considerations

How do the costs of greywater and blackwater systems compare?

Blackwater systems typically have higher initial capital costs due to additional equipment and more frequent regulatory sampling. However, greywater systems can also be costly if dual-plumbing is required, sometimes adding hundreds of thousands of dollars to a project. The best way to determine costs is to request a free project assessment from Epic Cleantec. [Source]

What is the typical return on investment (ROI) for an onsite water reuse system?

ROI depends on system treatment capacity and project size. Larger projects with greater water volumes result in better utility savings and ROI. Typically, Epic Cleantec projects see ROI in 3–7 years. For example, Salesforce Tower saves around 5,000 annually, and Kuilei Place expects 3,000 in annual savings. [Source]

Are there upfront costs to get started with Epic Cleantec?

Clients can start working with Epic Cleantec without any initial fees. The process begins with data collection and a Water Memorandum of Understanding (MOU) to outline the scope of work and service terms. [Source]

What information is needed to start a project assessment?

To begin, customers should provide three years of financial information, one year of water usage and rate data, and a review of their corporation details. This enables Epic Cleantec to prepare a tailored project assessment. [Source]

Use Cases & Industries Served

What types of buildings or projects are suitable for Epic Cleantec systems?

Epic Cleantec's systems are suitable for a wide range of projects, including commercial and residential real estate, hospitality, mixed-use developments, and community-scale projects. The systems are modular and scalable to fit various building sizes and needs. [Source]

Who is the target audience for Epic Cleantec's products?

The primary audience includes real estate developers, property owners, architects, engineers, and sustainability consultants. Industries served include community-scale developments, corporate campuses, hotels, real estate, wineries, breweries, distilleries, stadiums, higher education, and data centers. [Source]

What industries are represented in Epic Cleantec's case studies?

Case studies cover commercial real estate (Salesforce Tower, Campus at Horton), residential real estate (The Brady, Kuilei Place), hospitality (Waldorf Astoria Beverly Hills), mixed-use developments (Chorus), and community-scale developments (Park Habitat, 601 W. Beech). [Source]

Can you share specific customer success stories?

Yes. For example, Salesforce Tower in San Francisco recycles 7.8 million gallons per year with a 30,000 GPD blackwater system, saving 5,000 annually. The Brady recycles over 6,000 gallons daily, saving 7,000 annually. Waldorf Astoria Beverly Hills reuses over 438,000 gallons per year for landscaping. [Source]

Who are some of Epic Cleantec's customers?

Customers include Commercial Plumbing Inc., Crescent Heights, Forge Development Partners, The Green Cities Company, Greython, Iron Mechanical, JWM, Kobayashi Group, Pūlama Lānaʻi, Related Companies, Salesforce, Sentral, SOM, Southland Industries, Stockdale Capital Partners, Strada, Tālo Management Group, Westbank, and LAXWA. [Source]

Pain Points & Problems Solved

What problems does Epic Cleantec help solve?

Epic Cleantec addresses water scarcity, rising utility costs, aging infrastructure, sustainability goals, environmental impact, and operational efficiency. Their systems enable up to 95% water recycling, reduce utility costs, and help meet certifications like LEED. [Source]

How does Epic Cleantec help with water scarcity?

By enabling buildings to recycle up to 95% of their water, Epic Cleantec creates a reliable, local water supply, reducing dependence on strained municipal resources and supporting resilience in the face of climate change and population growth. [Source]

How does Epic Cleantec help reduce utility costs?

By reducing reliance on municipal water supplies, customers can achieve significant savings on water and sewer utility costs. Many projects see ROI within 3–7 years, with some saving hundreds of thousands of dollars annually. [Source]

How do Epic Cleantec systems support sustainability goals?

The systems help clients meet sustainability certifications like LEED and the Living Building Challenge, promote a circular water economy, and minimize environmental impact by transforming wastewater into clean water, renewable energy, and soil products. [Source]

How do Epic Cleantec systems improve operational efficiency?

Epic Cleantec's systems are fully automated and require minimal manual oversight. The company also provides end-to-end services, including design, permitting, installation, and ongoing operations, ensuring seamless implementation and maintenance. [Source]

Technical Requirements & Implementation

What are the main technical requirements for integrating Epic Cleantec systems?

Integration considerations include a three-way valve for diversion, sufficient storage for treatment, waterproofing of tanks, safety shower and operator/lab sink, foul air treatment, high-speed internet, leak detection, and ongoing operations and maintenance. [Source]

What technical documentation is available for Epic Cleantec systems?

Epic Cleantec provides spec sheets and Revit files for the OneWater™ system, a technology overview, integration guides, and free project assessments with preliminary equipment lists and dimensions. These resources are available on their website. [Source]

How easy is it to start a project with Epic Cleantec?

Getting started is simple and efficient. There are no upfront costs, and Epic Cleantec provides comprehensive support from data collection through design, permitting, installation, and ongoing operations. [Source]

Is onsite water reuse allowed in my state?

Onsite water reuse is permitted in many U.S. states, but regulations vary by state and municipality. Greywater reuse is widely allowed for non-potable uses, while blackwater reuse is subject to stricter oversight. Epic Cleantec provides a state-by-state guide to help you understand local regulations. [Source]

Competition & Differentiation

How does Epic Cleantec differ from similar products in the market?

Epic Cleantec offers modular and scalable systems, compact footprint, energy efficiency, full automation, customizable components, and end-to-end services. These features make the solutions suitable for a wide range of projects and user segments, including real estate developers, community-scale developments, universities, and more. [Source]

Why should a customer choose Epic Cleantec over alternatives?

Customers benefit from high water recycling efficiency (up to 95%), cost savings, sustainability certifications, ESG alignment, proven track record, and comprehensive support. Epic Cleantec's systems are trusted by leading organizations and have demonstrated effectiveness in high-profile projects. [Source]

What are the advantages of Epic Cleantec for different user segments?

Real estate developers benefit from utility cost savings and ROI; community-scale developments gain enhanced sustainability; universities achieve water resilience; and wineries/breweries ensure reliable water supply during droughts. The modular design supports diverse applications. [Source]

What makes Epic Cleantec's systems future-proof and flexible?

Blackwater systems are considered more flexible and future-proof, as they allow for easier modifications, tenant changes, and retrofits by using a single waste system rather than dedicated greywater fixtures. [Source]

Water
The difference between greywater and blackwater onsite water reuse systems

Onsite water reuse is the process of collecting, treating and reusing wastewater within the same building or community in which it is produced (at the source), instead of sending it to the sewer for treatment at a centralized municipal facility. Onsite reuse closes the loop for urban water systems and works seamlessly within the existing, centralized water infrastructure, adding resilience to the water grid. Epic Cleantec provides water recycling solutions for all wastewater sources, with systems custom-designed to fit each building or community so that they become more self-sufficient in their water use and needs.

First, let’s define greywater vs. blackwater.

What is Greywater?

Greywater is wastewater collected from plumbing fixtures that do not contain human or food waste — including showers, bathroom sinks, and washing machines. Because it carries lower levels of contamination than blackwater, greywater is simpler to treat. The trade-off is on the collection side: separating greywater from blackwater requires a dual sanitary plumbing system, which effectively doubles the waste piping needed throughout a project.

What is Blackwater?

Blackwater is wastewater from all plumbing fixtures on a project — everything that qualifies as greywater, plus water closets, toilets, urinals, dishwashers, and kitchen sinks. The higher concentration of organic matter means blackwater requires more intensive treatment than greywater, and depending on the project’s jurisdiction, more frequent water quality sampling and regulatory reporting may also be required.

A building’s onsite water reuse system can be designed to collect greywater or blackwater for non-potable water reuse. The essential treatment technologies for each approach are very similar with Epic Cleantec’s MBR-based treatment steps, and both greywater and blackwater reuse play a role in sustainable water practices and environmental conservation. When deciding which system is best for your project, there are several key considerations that can affect the overall decision-making process.

Wastewater recycling for buildings: Considerations when choosing an onsite greywater or blackwater reuse system for your project

The below chart outlines some key comparative characteristics of greywater and blackwater systems.

greywater vs blackwater system compairson chart

This is structured to compare first costs of greywater vs. blackwater system installations to each other; it is not, for instance, structured to compare either system to a rainwater system. Both systems outputs can be used for non-potable water reuse, like in toilet and urinal flushing, HVAC cooling, washing machines, and non-spray irrigation.

Cost and ROI of greywater vs. blackwater systems

a table showing the difference in various costs for greywater v blackwater reuse systems

As shown in the graph, we typically see blackwater systems having an initial higher capital cost due to the additional equipment associated with blackwater systems. Blackwater may also have increased O&M needs due to the fact that most jurisdictions require regulatory sampling more frequently for blackwater systems than greywater, which can drive up O&M costs.

However, depending on the layout and size of the project, a greywater system can have an equally high or even higher first cost. This is due to the dedicated wastewater collection system that is required to separate the greywater fixtures from the blackwater, which increases the amount of piping on the project. In some projects, the added costs of this separated dual-plumbing can add hundreds of thousands of dollars to the overall cost. This will of course depend on the construction rates in the project’s jurisdiction. For specific project costs, request a free project assessment

The return on investment (or “ROI”) of an onsite wastewater system is based on multiple factors, and the system treatment capacity is at the top of that list. Economies of scale drive system ROI due to the higher initial system and installation costs; larger projects with greater volumes of water result in greater utility savings, resulting in better ROIs. Typically, we see ROI in projects in 3-7 years.

For instance, Salesforce Tower recycles 7.8 million gallons of per year with a 30,000 gallon per day blackwater system and saves around $395,000 in utility fees annually. Similarly, the upcoming Kuilei Place in Honolulu, HI will recycle 30,000 gallons of greywater per day, seeing around $133,000 annually in utility cost savings.

Water savings potential in onsite water reuse systems

Since blackwater includes so many more sources of water than greywater, the volume of blackwater in a building will always be greater than the volume of greywater. However, it’s important to consider the overall water balance: the volume of recycled water demand versus the volume of wastewater supply. In many multifamily projects, if the building is using recycled water for only toilets and laundry, typically a greywater system will be able to supply 100% of the building’s non-potable demand, and blackwater sources would not need to be utilized. In that case, the project could either choose a greywater system for optimization or choose to supply additional non-potable end uses with recycled blackwater, such as cooling tower makeup or irrigation.

It is important to conduct the water balance analysis early in the project and to keep updating the calculations as design progresses so that the project owner will have an accurate sense of projected water and sewer bill savings. As discussed previously, the volume of recycled water produced is directly correlated with expected ROI.

Carbon savings through water reuse

a table depicting the carbon savings possibilities of greywater v blackwater reuse systems

One method your project can achieve energy savings is through wastewater heat recovery, which is a process wherein the heat energy within the captured wastewater is captured and transferred to the building plumbing or HVAC systems via heat exchangers.

Wastewater heat recovery is both feasible and effective with both greywater and blackwater systems. Carbon savings are achieved through heat recovery because the building’s hot water and hydronic systems may be able to be reduced, leading to lower energy usage. Greywater typically has a higher energy recovery potential, because fixtures such as showers and washing machines are large sources of hot water, whereas blackwater fixtures (like toilets) are not.

Solids recovery is only possible with a blackwater system. Solids recovery is achieved upstream of the main treatment system through a microscreen, which filters out the wastewater organics in solid form through a pre screening process. The solids are collected by Epic operators and taken offsite to processing hubs where they are turned into high-quality soil amendments. The soil amendments can then be reused on the building property in garden landscapes or potted plants, putting carbon back into the ground and offsetting additional soil needs. 

Footprint and system size

The footprint of an onsite reuse system is dependent on the configuration of the specific room, the available ceiling height, and the type of water storage tanks. Tanks may also be located underground or exterior to the building for space savings. A smaller system may average around 500 sq. ft., while a larger system may average around 3,000 sq. ft.

Blackwater systems on average have larger footprints than greywater systems due to the additional treatment that is needed. Solids screening associated with blackwater systems may require up to an additional 300 sq. ft., which is typically located on the floor above the treatment system; however, solids screening also leads to optimized downsizing of the main equipment. Request a free project assessment for specific system and site sizing, as each system is custom designed and can be optimized to each site’s constraints.

MEP impact

The dedicated system of greywater collection piping is typically a major consideration, as it increases the quantity of waste piping within the building. The chart below details some relative considerations that the MEP engineers will need for their own designs.

a table showing the different factors to consider for MEP impact in greywater v blackwater reuse systems

If the blackwater system includes solids screening, that will necessitate additional mechanical and electrical requirements. The other impacts to MEP are similar between greywater and blackwater systems. Note that while 480V power is the standard basis for some equipment, substitutions can be made to accommodate the available site power. 

Energy efficiency expectations

For systems of the same size, expect a similar energy use between greywater vs. blackwater systems. Because each system’s energy requirements is fully dependent upon its size, Epic can walk you through what to expect for energy use when discussing your project specifics. 

LEED impact

Both systems can expect to achieve LEED points for Water Efficiency credits, assuming that recycled water is used for indoor and outdoor end uses. Both systems can also expect to achieve credits (up to 18) for Innovation and Pilot Credits in water and wastewater efficiencies. Projects incorporating heat recovery may also expect credits in the Energy category, meaning you could earn up to 25 LEED v5 points for a blackwater + heat recovery system. 

Your project can earn up to 25 LEED points through full resource recovery

Blackwater systems, overall, will typically achieve more points than greywater systems, due to the higher volume of wastewater recovery.

Flexibility

Blackwater is considered the more flexible system, meaning it is more future proof. Modifications, tenant changes, and retrofits will benefit from having a single waste system, rather than a system for dedicated greywater fixtures.

While these considerations are not comprehensive, they should serve as a general outline for the design differences between greywater vs blackwater onsite recycling systems.

 

 

Frequently asked questions (FAQ)

Can I retrofit a greywater or blackwater system into an existing building?
Yes, but it is significantly more complex and costly than including one in new construction. Retrofitting a greywater system requires installing a dedicated dual plumbing collection system to separate greywater fixtures (showers, bathroom sinks, and washing machines) from the building’s existing blackwater drain lines. In a building that was not designed for this separation, that work can add hundreds of thousands of dollars to the project cost. For a blackwater retrofit, the largest challenge is re-plumbing the building to install “purple pipes” (reclaimed water pipes) to deliver treated water back to toilets, cooling towers, or irrigation systems. 

Epic Cleantec has successfully installed a OneWaterTM system into a retrofit project before (Waldorf Astoria Beverly Hills), though the building was already dual plumbed.

Which system type saves more water?
Blackwater systems have greater total water savings potential because they collect from every plumbing fixture in a building, producing a larger volume of recyclable water. Greywater systems collect only from non-waste fixtures (showers, sinks, and washing machines) which limits total volume. That said, in many multifamily buildings, a greywater system alone can supply 100% of the building’s non-potable water demand for toilet flushing and laundry, making blackwater sources unnecessary for those end uses. The right answer depends on the building’s water balance — the ratio of recyclable water supply to non-potable demand — which should be calculated early in the design process. Epic Cleantec provides a free water reuse assessment to determine which system type is right for your project.
Is onsite water reuse allowed in my state?
Onsite water reuse is permitted in the many U.S. states, but regulations vary by state and by municipality. Most states allow greywater reuse for non-potable applications such as toilet flushing and irrigation, while blackwater reuse is subject to stricter oversight and is not permitted in all jurisdictions. Some states have comprehensive statewide frameworks, while others regulate onsite reuse on a case-by-case basis or defer to local building codes.

A few notable examples of the regulatory landscape:

California adopted statewide regulations in 2025 under SB 966, setting specific treatment and pathogen-reduction standards for building-scale greywater, rainwater, and stormwater reuse systems. San Francisco additionally mandates onsite water reuse systems in all new developments of 100,000 square feet or more.

Texas authorizes greywater and alternative non-potable water reuse for irrigation, toilet flushing, and other uses statewide, with Austin requiring water reuse systems in new commercial and multifamily developments over 250,000 square feet.

Florida permits greywater reuse and offers density bonuses to developers who incorporate onsite greywater recycling into qualifying multifamily projects.

Arizona has one of the longest histories of water reuse in the country, with approximately two-thirds of treated wastewater reused statewide, though specific regulations for building-scale onsite reuse are still evolving.

Because permitting requirements, approved end uses, and treatment standards differ by location, it is important to verify the rules in your project’s jurisdiction before beginning design. Epic Cleantec’s state-by-state onsite water reuse regulations guide is a good starting point for understanding what is permitted where. Connect with us to answer any questions you may have about onsite water recycling regulations your area.

 

For more specific information or estimates related to an upcoming project, request a free project assessment from Epic Cleantec.

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