Frequently Asked Questions
Epic Cleantec at Salesforce Tower: This page showcases Epic Cleantec's role in operating and maintaining the largest onsite blackwater system in a commercial high-rise in the U.S., recycling up to 30,000 gallons of wastewater per day and reducing freshwater consumption by up to 76%. The FAQ below covers project specifics, product features, technical requirements, use cases, customer proof, and business impact, drawing from both the original webpage and verified company context.
Project Details & Performance Metrics
What is the Salesforce Tower project and how does Epic Cleantec contribute?
Salesforce Tower is a 61-story commercial skyscraper in San Francisco with over 1.4 million square feet of office space. Epic Cleantec operates and maintains the largest onsite blackwater system in a U.S. commercial high-rise, recycling up to 30,000 gallons of wastewater per day. The system collects water from rainwater, cooling towers, sinks, toilets, and urinals, treats it onsite, and recirculates it for HVAC and toilet flushing. Source
How much water does Salesforce Tower recycle annually?
The Salesforce Tower system reuses 7.8 million gallons of water per year, equivalent to 60 million bottles of water, reducing the building’s freshwater consumption by up to 76%. Source
What are the estimated annual utility savings for Salesforce Tower?
The onsite water reuse system at Salesforce Tower delivers an estimated 5,000 in annual utility savings. Source
What sources of water are collected and treated at Salesforce Tower?
The system collects blackwater, rainwater, and condensate from cooling towers, sinks, toilets, and urinals. All water is treated onsite for reuse in toilet flushing and the HVAC system. Source
What is the system capacity for water recycling at Salesforce Tower?
The onsite water reuse system at Salesforce Tower is designed to recycle up to 30,000 gallons of wastewater per day. Source
What certifications does Salesforce Tower hold?
Salesforce Tower is LEED Core and Shell Certified Platinum, reflecting its commitment to sustainability and high-performance building standards. Source
Who are the project partners for Salesforce Tower?
Project partners include BXP (building owner), Salesforce (largest tenant and system owner), Pelli Clarke Pelli Architects, and Hines. Source
What is the size and scale of Salesforce Tower?
Salesforce Tower is a 61-story building with 1,400,000 square feet of office space and a 5.4-acre park. Source
What are the end uses for recycled water at Salesforce Tower?
Recycled water is used for toilet flushing and in the cooling towers for the HVAC system. Source
How does Epic Cleantec ensure ongoing system performance at Salesforce Tower?
Epic Cleantec oversees daily operations and maintenance, including final startup and commissioning, to ensure reliable system performance and compliance with sustainability standards. Source
Features & Capabilities
What products and services does Epic Cleantec offer?
Epic Cleantec provides onsite water reuse systems, soil amendments, wastewater heat recovery, operations and maintenance, and end-to-end project support including design, permitting, installation, and ongoing system operations. Source
How efficient are Epic Cleantec’s water reuse systems?
Epic Cleantec’s systems recycle up to 95% of wastewater, significantly reducing water consumption and reliance on municipal water supplies. Source
What makes Epic Cleantec’s solutions unique?
Epic Cleantec’s solutions feature modular and scalable design, compact footprint, energy efficiency, full automation, customizable components, and comprehensive end-to-end services. Source
How does Epic Cleantec’s technology support sustainability certifications?
Epic Cleantec’s systems help clients meet sustainability certifications like LEED and the Living Building Challenge by providing innovative water reuse and resource recovery solutions. Source
What technical documentation is available for Epic Cleantec’s products?
Epic Cleantec offers spec sheets and Revit files for the OneWater™ system, technology overviews, integration considerations, and free project assessments with preliminary equipment lists and dimensions. These resources are available on the Epic Cleantec website. Source
What integration requirements should be considered for Epic Cleantec systems?
Integration requirements include three-way valves, sufficient storage for equalization and treatment, waterproofing, safety showers, operator/lab sinks, foul air treatment, high-speed internet, leak detection, and ongoing operations and maintenance. Source
How does Epic Cleantec’s technology minimize operational costs?
Epic Cleantec’s systems are energy efficient and fully automated, requiring minimal manual oversight and reducing operational costs for users. Source
What is the typical return on investment (ROI) for Epic Cleantec’s solutions?
Many customers achieve ROI within 3-7 years by reducing reliance on municipal water supplies and lowering water and sewer utility costs. Source
Use Cases & Benefits
What industries are represented in Epic Cleantec’s case studies?
Epic Cleantec’s case studies span commercial real estate, residential real estate, hospitality, mixed-use developments, and community-scale developments. Source
Who is the target audience for Epic Cleantec’s products?
Epic Cleantec’s solutions are designed for real estate developers, property owners, architects, engineers, sustainability consultants, and industries such as community-scale developments, corporate campuses, hotels, universities, wineries, breweries, distilleries, stadiums, and data centers. Source
What business impact can customers expect from using Epic Cleantec’s products?
Customers can expect cost savings, enhanced sustainability profiles, alignment with ESG goals, operational efficiency, reduced environmental impact, and resilience to water scarcity. Source
What pain points do Epic Cleantec’s customers typically face?
Customers often face water scarcity, rising utility costs, aging infrastructure, sustainability goals, environmental impact concerns, and operational efficiency challenges. Epic Cleantec’s solutions address these pain points with high-efficiency water recycling and resource recovery. Source
What core problems does Epic Cleantec’s product solve?
Epic Cleantec solves water scarcity, rising utility costs, aging infrastructure, sustainability certification requirements, environmental impact, and operational efficiency challenges. Source
Can you share specific case studies or success stories?
Epic Cleantec has implemented water reuse systems in projects like Salesforce Tower (commercial office), The Brady (residential), Campus at Horton (commercial redevelopment), Kuilei Place (residential tower), Waldorf Astoria Beverly Hills (hotel), and Chorus (mixed-use). Each project demonstrates measurable water savings and sustainability impact. Source
Who are some of Epic Cleantec’s customers?
Epic Cleantec is trusted by organizations such as Commercial Plumbing Inc., Crescent Heights, Forge Development Partners, The Green Cities Company, Greython, Iron Mechanical, JWM, Kobayashi Group, Pūlama Lānaʻi, Related Companies, Salesforce, Sentral, Skidmore, Owings & Merrill (SOM), Southland Industries, Stockdale Capital Partners, Strada, Tālo Management Group, Westbank, and LAXWA. Source
Competition & Comparison
How does Epic Cleantec compare to other water reuse solutions?
Epic Cleantec offers modular and scalable systems, compact footprint, energy efficiency, full automation, customizable components, and end-to-end services. These features make Epic Cleantec suitable for projects of varying sizes and industries, with proven ROI and sustainability impact. Source
Why should a customer choose Epic Cleantec over alternatives?
Epic Cleantec’s advantages include high water recycling efficiency (up to 95%), cost savings, sustainability certification support, alignment with ESG goals, proven track record, and trusted by leading organizations. Source
What are the advantages of Epic Cleantec for different user segments?
Real estate developers benefit from utility cost savings and ESG alignment; community-scale developments gain enhanced sustainability profiles; universities achieve water resilience; wineries and breweries secure reliable water supply during droughts. Source
What features put Epic Cleantec ahead of the competition?
Epic Cleantec’s modular and scalable design, compact footprint, energy efficiency, full automation, customizable components, and end-to-end services solve specific use cases and differentiate the company from competitors. Source
Support & Implementation
How easy is it to start working with Epic Cleantec?
Clients can start with Epic Cleantec without upfront costs. The process includes preliminary data collection, a Water Memorandum of Understanding, and end-to-end project support for design, permitting, and installation. Source
What information is required to begin a project with Epic Cleantec?
Customers need to provide three years of financial information, one year of water usage and rate data, and a review of corporation details to begin a project assessment. Source
What support does Epic Cleantec provide during implementation?
Epic Cleantec offers end-to-end support, including design, permitting, installation coordination, and ongoing operations and maintenance to ensure seamless implementation. Source
How does Epic Cleantec ensure system reliability and compliance?
Epic Cleantec provides comprehensive operations and maintenance services, regular onsite visits, preventative maintenance, and 24/7 support to ensure system reliability and compliance. Source
Product Information
What is the primary purpose of Epic Cleantec’s products?
The primary purpose is to enable onsite water reuse for buildings and communities, transforming wastewater into clean water, renewable energy, and soil products, and promoting a circular water economy. Source
How does Epic Cleantec’s technology address water scarcity?
Epic Cleantec’s technology enables buildings to recycle up to 95% of their water, creating a reliable and local water supply and addressing the strain on water resources caused by population growth and climate change. Source
How does Epic Cleantec’s solution support operational efficiency?
Fully automated systems require minimal manual oversight, ensuring seamless and efficient performance for property owners and operators. Source
What are the key capabilities and benefits of Epic Cleantec’s products?
Key capabilities include high water recycling efficiency, modular and scalable design, compact footprint, energy efficiency, full automation, customizable components, and end-to-end services. Benefits include cost savings, enhanced sustainability, ESG alignment, reduced environmental impact, and operational efficiency. Source
Is Epic Cleantec’s technology suitable for urban environments?
Yes, Epic Cleantec’s systems have a compact footprint, occupying the equivalent of just a few parking spaces, making them ideal for urban environments with limited space. Source
